5 Common Mobile UI/UX Mistakes in Credit Union Apps (with Examples)

Have you heard of the Dunning-Kruger Effect? It describes a tendency for people to misevaluate their own knowledge or competence on a subject. Experts underestimate themselves—and for laypersons to assume they know way more than they do.

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Are Credit Unions Missing a Huge Opportunity to Lead the Charge to Reform NSF/Overdraft Fees?

I remember distinctly the pit in my stomach the first time I overdrew my bank account. I was 16 and working as a bank as I prepped to start a high school bank. It was highly embarrassing and humbling. I was a teller. I was supposed to know how to reconcile my checkbook. I was supposed to be leading the student body.

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What to Look for in Banking and Finance AI

This is an excerpt from FinAncIal: Helping Financial Executives Prepare for an Artificial World. Grab your copy here!

In the previous chapter, I showed various uses of AI in modern products and services. I hope that gives you an idea about what AI has been used for in other industries. More importantly, I hope that it shows how disruptive AI is—ridesharing, content streaming, and online shopping used to be taxis, Blockbuster, and brick‑and‑mortar retailers. Today, those services are industry standards, and their former competitors are afterthoughts.

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