Will your superior teller experiences guarantee your future?
Believe that and – probably – you won’t want to hear this podcast on the rise of the digital first member. That member may occasionally step into a branch but usually they are unhappy. They would rather interact online.
Continue reading “CU 2.0 Podcast 58: Jeff Bender on Digital First Members, Live from DN Intersect”
One site to rule them all.
This is the banking version of the Tolkien quest for the one ring that rules them all.
Call this open banking and remember that phrase. It’s about to get much buzzier and louder over the next year as open banking transforms how US financial institutions interact.
Continue reading “CU 2.0 Podcast 57: Scott Anderson Open Banking, Live from DN Intersect”
You have a successful product that puts small dollar loans in the hands of consumers who may have tattered credit but they need the money and you want to save them from predatory lenders who may charge interest upwards of 100% APR.
Your product usually involves loan rates of 24 to 36% APR.
Much better for the consumer.
And you have 11 other credit unions offering your loans.
Continue reading “CU 2.0 Podcast 56: Ben Morales, QCash, and the Hunt for Financial Wellness”
Richard Crone is a longtime payments geek and when it comes to Libra, he has a particular spin. It boils down to this: forget the talk about crypto currency. Libra fundamentally is a pre-paid account and because it is a Facebook effort, it has reach into some 2.1 billion daily users of Facebook tools (Facebook, Instagram, WhatsApp, Messenger, etc.).
Continue reading “CU 2.0 Podcast 55: Richard Crone on Libra, Live From DN Intersect”
Buckle up for big, explosive ideas. That’s what Douglas Hartung – senior director, business development & alliances at Diebold Nixdorf – specializes in and in this podcast he discusses Libra, bringing financial services to the globe’s underbanked and unbanked, and the exciting idea that just maybe all a person needs to send money anywhere on the planet is a smart phone.
Continue reading “CU 2.0 Podcast 54: Douglas Hartung on Libra, Live From DN Intersect”