AI Policy

for Credit Unions

Use it as is, modify it,
or just steal the parts you like!

Download it here

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Artificial Intelligence

It’s not just credit unions. Big banks, fintechs, neobanks, and tech giants are all exploring new frontiers with AI.

Actually, just about every industry is.

And although regulatory guidance is forthcoming, it will always be slower than the speed of innovation.

That’s especially true when it comes to AI.

Unfortunately, this means that your credit union will have to establish its own AI policy.

  • What are your goals with AI?
  • How will you use it?
  • What are the risks?


To help you out, CU 2.0 and Senso teamed up with 7 credit unions to develop a Credit Union AI Policy.

In it, you will find a general policy with an appendix of additional questions and considerations.

Use it as is, modify it, or just steal the parts you like!

Big topics

  • Guidelines for responsible, ethical, and effective use of AI technologies.
  • Considerations for the credit union’s technology committee of executives and/or board members.

Primary goals

  • Prepare credit unions for AI
  • Ensure safe and effective use of AI
  • Discover potential impacts of AI on staff, members, and risk

Our Contributors

Special thanks to these organizations for weighing in!

Download the Credit Union AI Policy!