Now in version 2.0, with rules for AI agents, vendor AI and staff tools. Use it as is, modify it, or just steal the parts you like!
Fill out the form and the policy arrives in your inbox as a Word document.
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What's inside
15 sections, from purpose and scope to enforcement, plus an appendix of 11 questions for your board.
01
Who is accountable: the board, an AI Governance Committee, executive management, use case owners, staff and internal audit.
02
An AI Use-Case Inventory and risk tiers, so testing, approval and monitoring scale with the risk of each use case.
03
Rules for approved tools and member data, and limits on what AI agents can do without a person's approval.
04
Expectations for vendor AI, disclosure and review for members, and how to handle AI incidents and AI-enabled fraud.
It’s not just credit unions. Big banks, fintechs, neobanks, and tech giants are all exploring new frontiers with AI.
Actually, just about every industry is.
And although regulatory guidance is forthcoming, it will always be slower than the speed of innovation. That’s especially true when it comes to AI.
Unfortunately, this means that your credit union will have to establish its own AI policy.
That’s what this Credit Union AI Policy is for. Version 2.0 sets out who is accountable, how AI risk is tiered, and what staff, AI agents and vendors can and can’t do. An appendix gives your board 11 questions to ask when approving the policy and reviewing your AI program.
Use it as is, modify it, or just steal the parts you like!
