Credit Union Fintech: Atando Technologies

atando fintech CU 2.0

Problems Solved

We focus on solving business problems with AI and advanced analytics. One key specific example is reducing cost-to-serve while improving member experience through delivering an integrated AI chatbot and Live Chat experience for members and their Member Services Agents with AI Agent Assist.

 

Atando Founder: Matt Kinney

Matt has over 20 years experience working in digital technologies at big banks (Bank of America, TD Bank, Wells Fargo, Ally Bank) and the IBM Watson Financial Services team. He started Atando Technologies primarily to take what he’s learned and apply it in the credit union space to help them solve those same complex business problems and deliver for their members. Matt works with credit unions now to identify the best achievable use cases where we can apply conversational AI, RPA, and advanced analytics.

 

Atando go to Market Strategy

Atando engages primarily with credit unions to identify business problems that our technology and services can solve. We typically build our solutions on top of our partner technology platforms, taking on the heavy lifting for our clients and providing ongoing support and consAulting. Our clients appreciate that we don’t just provide technology for them to figure out. We help them every step along the way.

 

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