Credit Union 2.0 Premiere Services

Content Curation

We’ll help you create compelling content to increase your digital visibility, attract new prospects and improve the digital experience of your members.

Digital Coaching & Social Media

We’ll work with you, your marketing, and your IT teams to seamlessly implement a digital-first strategy that fosters member loyalty and is scalable and repeatable.

Speaking & Workshops

Through our customized workshops, we provide in-depth training and analysis for all the members of your credit union team. We get real work done to tackle your CU’s priorities and challenges.


8 hours ago

Credit Union 2.0


Name: Deb Evans
Title: President/CEO
CU Name: Embark Credit Union
Assets: $104 million
Number of Members: 9650

When did you become President/CEO at Embark Federal Credit Union and how long have you been in the industry?
I became the CEO 11 years ago this month. Previously, I had six years with credit unions and 22 years with a bank.

What is something you think your credit union does really well digitally?
We were early social media adopters in our market area and we built a solid and expanding social media presence that has been emulated by our competitors.

What is your favorite thing about your Credit Union?
My staff and their dedication to our members and to our communities. Each day we try to recount at least one incident of our staff going above and beyond and sometimes WAY above and beyond expectations. We are very active and involved in volunteerism. Despite the proliferation of digital or electronic offerings, our branch traffic has not decreased as members value the personal connections they have with us.

What do you wish your credit union did better digitally?
We are relative newcomers to the digital space. We have several initiatives in progress and none of them are unique. The challenge is maintaining focus on products, services and delivery channels that truly help members save time, save money, and provide financial information or education. Plus, those that make financial sense for a credit union of our size. It is easy to be distracted in the constantly changing digital world.

What is the best career advice you have ever received?
“Never ask your staff (or anyone) to do something you wouldn’t do yourself.”
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We help credit unions deliver a consistent and lasting digital presence.