You've heard of Custom GPTs. Now Anthropic is talking about Claude Skills. Same idea, different name—or something worth paying attention to? Here's the practical breakdown for credit union executives.

Your VP of Lending swears by ChatGPT. Your marketing coordinator uses Gemini. Your Microsoft rep keeps calling about Copilot. Here's a plain-English breakdown of which AI tool actually fits your credit union's work—and how to choose without wasting a quarter on the wrong one.

Ever pasted a contract into Claude, gotten great answers, then watched it lose the thread twenty messages later? That's the context window at work. Here's what it means—and how your team can stop fighting it.

Someone on your team mentioned a "Custom GPT." A vendor demo showed a "Claude Project." Your CTO is talking about a "Gemini Gem." Good news: it's the same concept with three different names — and once you understand it, all three click at once.

Connecting an MCP server to your AI assistant isn't like clicking "Allow" on a cookie banner. It's a real access grant—to your files, your database, or your member-facing systems. Here's what credit union executives need to understand before they connect anything.