According to the Bureau of Labor statistics, transportation expenses are the second largest discretionary spending in a consumer’s budget. The industry is so large, it’s one of the few nationwide ‘trillion dollar’ industries. (Healthcare, food, and housing are the other three.)

Continue reading “Financial Wellbeing Starts with the Car Loan and Doesn’t End There” →

In the early days of the pandemic, researchers were already hard at work. They wanted to see the effect our socially-distant lifestyle had on banking. Some of their findings were alarming—even though they’re right in line with what we expected.

Continue reading “3 Ways to Improve Your Digital Member Experience” →

Here’s the thing: credit unions must prioritize digital convenience and utility. It’s starting to get embarrassing.

In our weekly newsletter, we shared a short PR blurb about how Sound Credit Union recently completed a Zelle® integration. Sound Credit Union is well over $1b in assets, which raised several questions:

Continue reading “Why Doesn’t Your Credit Union Have Zelle® Yet?” →

There are two numbers that every credit union and member should know:

Continue reading “Digital Banking Requires Digital ID Protection… Period!” →

In a very few minutes—under three—on a slow Friday afternoon, I opened and funded a banking account with Lili. Lili is a startup that has won a lot of buzz (plus $25 million in venture funding) in the space of a few short months.

Continue reading “Credit Unions, Meet Lili: Your Mortal Enemy” →