The Credit Union Payments 2.0 Provider Guide
The way consumers interact with money—save it, spend it, and borrow it—is rapidly changing as advancing technology enhances the digital banking experience. Cashless transactions are growing in popularity and the digital payments market is quickly expanding to offer more options than ever before —creating opportunities for third-party fintechs to swoop in and take advantage. They […]
What Is a Fintech Enablement Platform (and Why Would Credit Unions Want One?)
Credit unions have wide and varied technology needs. One credit union might be on the hunt for a product that another credit union deployed a decade ago. And those two products might end up totally different to suite their respective memberships. The result is that there’s no clear path toward digital transformation. And yet, the […]
The CU 2.0 AI Lending and Decisioning Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of Artificial Intelligence (AI) and how it powers lending in the U.S. It should also offer some perspective about why using AI-powered lending is necessary for credit unions to compete with fintech and big bank lenders in the next few years. […]
The CU 2.0 AI Member Service Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of artificial intelligence (AI) as it pertains to the role of member service. It should offer some perspective about why using AI-powered member service solutions will help credit unions offer self-help options, improve their digital service, and scale their contact centers. […]
The CU 2.0 Blockchain and DeFi Provider Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of blockchain, DeFi, and cryptocurrency, as well as how they power new technologies and strategies in financial institutions across the U.S. It should also offer some perspective about why using AI-powered lending is necessary for credit unions to compete with fintech […]
The CU 2.0 SMB Services Provider Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of small and midsize business (SMB) services available to credit unions. It should also offer some perspective about why supporting SMBs is critical to credit union and community growth. More and more credit unions are ramping up their SMB (small and […]
How Can Credit Unions Reinvent Themselves for Blockchain and DeFi?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! This breakout panel at the CU 2.0 Brainstorm Event gathered to discuss all things blockchain and DeFi, exploring the potential that these Web3 concepts have to change both the member experience and infrastructure of credit […]
Tailwind and Custom Software Development for Credit Unions
Credit unions are known for many things, such as member service, great rates, community involvement, and a lot of heart. Yet there’s a dark side, too. Heavy regulations, tight budget requirements, lighter staffing, and a lack of tailor-made solutions make for slower tech development and deployment than competitors. There may be a way around that. […]
Questions to Ask Data Analytics Providers (for Credit Unions)
There are many different uses for data analytics at credit unions. And, it seems, there are as many data analytics providers as there are uses. We believe this is a good thing. However, we understand that the plethora of vendors can make it hard to find the right one. Moreover, even reviewing our data analytics […]
Which Credit Union Jobs Are in Danger of Being Automated by AI?
According to a 2017 Gallup survey, 73 of US adults believed that AI will “eliminate more jobs than it creates,” but only 23% worried about losing their own jobs. Clearly, people understand the theoretical capabilities of AI… but is there a disconnect when it comes to how it will affect them?