The CU 2.0 AI Lending and Decisioning Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of Artificial Intelligence (AI) and how it powers lending in the U.S. It should also offer some perspective about why using AI-powered lending is necessary for credit unions to compete with fintech and big bank lenders in the next few years. […]
The CU 2.0 AI Member Service Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of artificial intelligence (AI) as it pertains to the role of member service. It should offer some perspective about why using AI-powered member service solutions will help credit unions offer self-help options, improve their digital service, and scale their contact centers. […]
The CU 2.0 Blockchain and DeFi Provider Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of blockchain, DeFi, and cryptocurrency, as well as how they power new technologies and strategies in financial institutions across the U.S. It should also offer some perspective about why using AI-powered lending is necessary for credit unions to compete with fintech […]
The CU 2.0 SMB Services Provider Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of small and midsize business (SMB) services available to credit unions. It should also offer some perspective about why supporting SMBs is critical to credit union and community growth. More and more credit unions are ramping up their SMB (small and […]
How Can Credit Unions Reinvent Themselves for Blockchain and DeFi?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! This breakout panel at the CU 2.0 Brainstorm Event gathered to discuss all things blockchain and DeFi, exploring the potential that these Web3 concepts have to change both the member experience and infrastructure of credit […]
Tailwind and Custom Software Development for Credit Unions
Credit unions are known for many things, such as member service, great rates, community involvement, and a lot of heart. Yet there’s a dark side, too. Heavy regulations, tight budget requirements, lighter staffing, and a lack of tailor-made solutions make for slower tech development and deployment than competitors. There may be a way around that. […]
Questions to Ask Data Analytics Providers (for Credit Unions)
There are many different uses for data analytics at credit unions. And, it seems, there are as many data analytics providers as there are uses. We believe this is a good thing. However, we understand that the plethora of vendors can make it hard to find the right one. Moreover, even reviewing our data analytics […]
Which Credit Union Jobs Are in Danger of Being Automated by AI?
According to a 2017 Gallup survey, 73 of US adults believed that AI will “eliminate more jobs than it creates,” but only 23% worried about losing their own jobs. Clearly, people understand the theoretical capabilities of AI… but is there a disconnect when it comes to how it will affect them?
Nuance in the Credit Union Industry
At CU 2.0, we look at a lot of different fintechs. It’s our “thing,” so to speak. Often, this means that we’re looking at organizations that aren’t household names—startups, bespoke solutions, newer CUSOs, and companies that are testing the credit union waters.
3 Tips for Branch Managers in the Digital Age
As Internet banking began to pick up steam in the late 90s, lots of people predicted that brick-and-mortar credit union branches would eventually fade away. Of course, they were wrong. As the market matured, it became clear that branches still had a place in the financial landscape. There are just some things that members either […]