The Best New Credit Union Core Software with Fintech-Friendly Values

fintech friendly new credit union core software

The credit union world is getting faster paced, like it or not. AI—and the slew of new fintech solutions powered by it—calls for nimble, tech-ready architecture to support it. Legacy cores, while dependable, often lack the agility needed to keep up with the rapid evolution of fintech. That is, unless you love waiting a year […]

Credit Union CRM and CXM Guide

credit union crm and cxm guide

Download the full guide here. Customer Relationship Management (CRM) and Customer Experience Management (CXM) both share the primary goal of improving and managing interactions with members. Although they focus on different aspects of member relationships, they complement each other, and their integration can lead to a more comprehensive understanding of a credit union’s members. CRMs […]

Open Banking Solutions and Credit Union Collections

Open banking solutions fintech and credit union collections from cu 2.0

For several years throughout the pandemic, delinquency rates were low. And by low, we mean low low. However, in 2022, we’re starting to see signs that delinquencies are charge-offs are increasing. Of course, there are numerous factors about why delinquencies are rising. And there are many ways that credit unions can support their members as […]

All Aboard the Fintech Service Bus: Accelerating Digital Transformation

Fintech service bus for credit unions from cu 2.0

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in fintech service bus strategies for credit unions. Several Brainstorm Event panelists suggested that credit unions are now technology providers. If that’s […]

Autonomous Banking Powered by AI-Based Tools

Autonomous banking and self driving finance from otomo finn ai and cu 2.0

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in autonomous and AI-based banking technology. In this session, the expert panel discusses the advantages and limitations of AI and the role […]