Do it for me. That is exactly what more and more credit union members expect from their financial institution. Especially around payments.
Here’s the fast track to making members feel they are being sold to: offer them products and services they have no interest in or use for. How often does your credit union do exactly that?
This is a special CU 2.0 Podcast where the aim is to take listeners inside the CU 2.0 Mastermind group where credit union executives and fintech executives join together to explore new ideas, to review problems, and together – by sharing wisdom and experiences – join in reaching higher levels of success.
In this episode Ray Crouse, CEO of Parsons Federal Credit Union and board chair of NACUSO, Darryl Hicks, CEO of fintech FlexPay, and Kirk Drake, founder of CU 2.0 talk candidly about Mastermind groups and along the way you will get a sense of the flavor of what a Mastermind group really is and how it works.
Consider this a glimpse into how a group works.
In this podcast you will hear personal testimony from all three on what they are getting and have gotten out of Mastermind groups – and both Drake and Hicks, longtime members of Mastermind groups, offer vivid reports of exactly how Mastermind groups have benefited them, personally and professionally.
Kicks, in the podcast, males mention of Johari quadrants. Info on that is here.
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Wow. 2020 managed to pack a decade of excitement into the span of a single year. Interestingly, it also packed several years worth of digital transformation into a few months at the beginning of the pandemic.
Credit unions began by closing branches, leaning heavily on their digital channels… and continued to lean on digital even after reopening. Now, more members than ever use online and mobile banking. Branch visits are fewer and farther between.
All of this raises the question: How can credit unions continue to be there for members when they can’t physically be there? How can your technology create the same friendly, safe experience that in-branch visits typically provide?
Read on to see eight technology trends that credit unions should keep a close eye on (especially in the face of the coronavirus).
Most credit unions continue to wrestle with too many deposits and too few places to park that money profitably. Call this Part 3 of the CU 2.0 deep dive into lending in the pandemic era and that is because Barclay Keith, CEO of Artis Technologies, has developed tools that will enable a credit union to empower business members – think home improvement retailers, contractors, jewelers, etc. – to initiate personal loans to consumers, typically in the range of $3000 to $65,000.