Welcome to the CU2.0 doubleheader podcast where you will hear two perspectives on DEI and the industry.
You know Renee Sattiewhite. She’s CEO of the African American Credit Union Coalition (AACUC), has been a past guest on this podcast (episode 101), she is a co-star in DCUC’s Tony Hernandez’s recent podcast (155) and she is the person to see if you want to know how African Americans are faring in credit union c-suites, in boardrooms, and as they stand in teller lines.
Now don’t you wish you had a magic decoder ring?
There’s an alphabet soup in the podcast title. Let me decipher.
An elderly member contacts you. He/she has a stack of medical bills, little in savings, but substantial equity in a home. What are the options? How can you help?
Jon Voorhees has spent his work life optimizing branch performance. He has headed initiatives where an institution added hundreds of branches and he has headed initiatives where hundreds of branches were closed. His last job at a financial services company – he now is a consultant based in Washington State – was as a senior vice president at Bank of America and you can guess how many challenges he faced at that bank.