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The Credit Union 2.0 Blog


New technologies, fintechs, and strategies for credit unions.

 

 

Category: Member experience

Posted on April 20, 2022May 3, 2022 by CU 2.0

Quilo, Market Trends, and Credit Union Installment Loans

Fintechs powered 49% of personal loans in 2019. With the rise of Buy Now, Pay Later (BNPL) and Earned Wage Access (EWA), that number has certainly increased.

Continue reading “Quilo, Market Trends, and Credit Union Installment Loans” →

Posted in Fintech Friday, Lending, Member experience, Payments
Posted on April 15, 2022April 21, 2022 by CU 2.0

A Buy Now, Pay Later Provider Review for Credit Unions

Typically, Buy Now, Pay Later (BNPL) is an option that allows consumers to make installment payments on purchases over $100. There’s a quickly growing demand for it.

Continue reading “A Buy Now, Pay Later Provider Review for Credit Unions” →

Posted in Differentiate, Fintech Friday, Member experience, Mobile Banking, Payments
Tagged Credit union Buy Now, Pay Later
Posted on April 4, 2022April 21, 2022 by Zeke Hudson

January Is Humanizing Post-Charge Off Collections

Nobody wants to fend off calls from collectors. Not only are those phone calls notoriously ineffective, but they also seriously annoy consumers… and often damaging their relationships to associated institutions.

Continue reading “January Is Humanizing Post-Charge Off Collections” →

Posted in Digital transformation, Member experience, Member Retention
Tagged Post charge off collections
Posted on April 1, 2022May 3, 2022 by Zeke Hudson

Datava and the Power of Personalization

Credit unions used to differentiate through the member experience. When members walked into the branch, they were greeted by name with a smile. They got the best rates and terms.

Continue reading “Datava and the Power of Personalization” →

Posted in CU Marketing, Digital transformation, Fintech Friday, Member experience
Tagged Credit union personalization, member personalization
Posted on March 18, 2022May 3, 2022 by Zeke Hudson

Business Messaging, Credit Unions, and Connecting with Members

In the credit union industry, everything should come back to serving members. If you’re not doing that, then what’s the point?

Continue reading “Business Messaging, Credit Unions, and Connecting with Members” →

Posted in Digital transformation, Fintech Friday, Member experience
Tagged business messaging for credit unions, Credit union business messaging

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  • Home
  • About
  • Services
    • Fintech Launch and Inbound Lead Generation
    • CU 2.0 Fintech Call Program
    • Speaking
      • Kirk Drake
      • Chris Otey
    • Coaching and Strategy
  • CU Resource Hub
  • Media
    • Blog
    • CU 2.0 Guides
    • CU 2.0 Books
    • Podcast Library
    • Fintech Library
  • Contact
  • Events
    • Fintech Happy Hour
    • Brainstorm Event
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