How Can Credit Unions Use Analytics to Improve the Member Experience?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! Credit unions have been historically slow to react to technological innovations, but that could change with data. Data analytics can help to monitor, operate, and enhance the member experience. That is, if they can access […]
Quilo, Market Trends, and Credit Union Installment Loans
Fintechs powered 49% of personal loans in 2019. With the rise of Buy Now, Pay Later (BNPL) and Earned Wage Access (EWA), that number has certainly increased.
A Buy Now, Pay Later Provider Review for Credit Unions
Typically, Buy Now, Pay Later (BNPL) is an option that allows consumers to make installment payments on purchases over $100. There’s a quickly growing demand for it.
January Is Humanizing Post-Charge Off Collections
Nobody wants to fend off calls from collectors. Not only are those phone calls notoriously ineffective, but they also seriously annoy consumers… and often damaging their relationships to associated institutions.
Datava and the Power of Personalization
Credit unions used to differentiate through the member experience. When members walked into the branch, they were greeted by name with a smile. They got the best rates and terms.
Business Messaging, Credit Unions, and Connecting with Members
In the credit union industry, everything should come back to serving members. If you’re not doing that, then what’s the point?
Buy Now, Pay Later (BNPL) and Credit Unions
Buy Now, Pay Later (BNPL) is the biggest payments trend that credit unions aren’t using. That needs to change ASAP.
5 Common Mobile UI/UX Mistakes in Credit Union Apps (with Examples)
Have you heard of the Dunning-Kruger Effect? It describes a tendency for people to misevaluate their own knowledge or competence on a subject. Experts underestimate themselves—and for laypersons to assume they know way more than they do.
Improving Credit Unions Rewards Programs
Like most Americans, I use rewards cards almost exclusively. Whether cash back, travel perks, or discounts at national and local businesses, I some of the money I spend to come right back to me.
Investment Accounts for Kids: Where Credit Unions Fit In
Don’t work at a credit union, but like what you see? Head to UNest to open an investment account for your kids today! Most of my friends and I are so close to 40 that it looks blurry now. Most of us have kids (I don’t) and multiple app-based investment accounts (I do). Naturally, there’s […]