CU 2.0 Fintech Friday: WalletFI

It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with WalletFI to discuss all things credit union, fintech, and digital innovation.

WalletFI helps banks and credit unions become top of wallet for all of their account holders’ subscriptions and recurring payments. They do that by providing users an overview of their digital financial footprint. The overview shows all of a user’s subscriptions, recurring payments, and payment methods or information in one simple interface.

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CU 2.0 Fintech Friday: Posh Technologies

It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with Posh Technologies to discuss all things credit union, fintech, and digital innovation.

Posh Technologies harnesses the power of AI and machine learning to provide chatbots for banks, credit unions, and other industries. But “chatbots” might not be the best term…

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CU 2.0 Fintech Friday: FilingMate

It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with FilingMate to discuss all things credit union, fintech, and digital innovation.

FilingMate is a Software as a Service (SaaS) platform for insurance companies to find, manage, complete, and submit regulatory filings.

Insurance carriers, agents, and producers deal with mountains of regulations. As a result, they have quite the burden as far as paperwork is concerned. That could include:

  • Licensing of an agent or agency
  • Incorporation for setting up new agencies
  • Related filings for state insurance or other regulatory bodies

For credit unions who provide insurance, this kind of regulatory management software represents the end to several headaches.

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A Quick Look at the Arizona Fintech Sandbox

My partner repeatedly tells me that I’m not as old as I think I am, but I remember playing in public sandboxes as a kid. I’m honestly not sure people make those anymore—they’re probably “unsafe” or “unhygienic” or something. Still, I remember the freedom of a sandbox. In the short run, you can create your own castle, moat, and entire surrounding village if you want.

Like most sandboxes in the tech world, the Arizona fintech sandbox is geared toward securely testing new software. There’s no actual sand involved, which makes cleanup much easier.

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Why Credit Unions Need to Implement Artificial Intelligence

The pillar of the Credit Union industry is member service. Credit Unions have strong relationships with their members and strive to do what is right. It is a common misconception that Artificial Intelligence will remove the human aspect from banking with a Credit Union. In reality, AI is an opportunity to deepen those already strong member relationships. Artificial Intelligence can automate and improve services delivered to members while also improving your Credit Union’s bottom line.

Implementing Artificial Intelligence at your Credit Union can allow you to:

  • Offer a new service to a member at an opportune time
  • Provide an even greater customer service experience when a member has an issue
  • Deliver the convenience members seek and delight your customers

These are the experiences members are demanding and that Credit Unions must provide in order to remain competitive in today’s banking environment. And, all this starts with data.

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