New “Credit Union Core” Values with Fintech-Friendly Core Software
The credit union world is getting faster paced, like it or not. AI—and the slew of new fintech solutions powered by it—calls for nimble, tech-ready architecture to support it. Legacy cores, while dependable, often lack the agility needed to keep up with the rapid evolution of fintech. That is, unless you love waiting a year […]
Credit Union Financial Education and Wellness Guide
The downloadable version of this guide is currently in production. Download our other full guides here. Financial education and wellness are big topics these days. Anyone reading this guide has likely heard statistics about how many people live paycheck to paycheck or how few people have $600 socked away for an emergency. With ongoing talk […]
Financial Health, Organization, and LifeTidy: A Credit Union Opportunity
Should credit unions care about their members’ financial health? Should they provide any tools to help with it? If you answered “yes” to either of those questions, you should keep reading. If you answered “no,” then you should read this guide, change your mind, and then come back here and continue reading. Now, it’s time […]
Direct Investment in Fintech Companies vs. Investing Through a Fintech Fund: A Comprehensive Guide for Credit Union Executives
Executive Summary In today’s rapidly evolving financial landscape, fintech stands as a transformative force, offering a myriad of opportunities for credit unions to modernize operations, diversify portfolios, and drive groundbreaking innovation. Yet, as we navigate this burgeoning field, a pivotal question arises: should credit unions invest directly in fintech startups or opt for fintech funds? […]
50 Shades of Fintech: Unveiling the Risks and Kinks of Entrepreneurial Styles
Let’s face it, being a fintech entrepreneur can make you feel a bit bipolar. In 2005, I received funding from 7 credit unions to start my first big company. We crushed it the first year, signing 20 credit unions and setting up a path where we doubled every year for 6 years. In our second […]
Credit Union Wealth Services and Investment Management Guide
Download the full guide here. This 2.0 Guide is intended to show the state of investment services providers and how they help credit unions provide wealth-building options for their members. It should also offer some perspective about why digital investment platforms are necessary for credit unions to compete with fintech and big bank providers. Wealth […]
Credit Union Buy Now, Pay Later (BNPL) Guide
Download the full guide here. This UI/UX 2.0 Guide is intended to show the state of Buy Now, Pay Later (BNPL) in the U.S. It should also offer some perspective about why BNPL deserves more attention as a growth channel, why digital and installment payment options are important, and which providers your credit union can […]
Credit Union UI/UX and Mobile Banking Guide
Download the full guide here. This UI/UX 2.0 Guide is intended to show the state of mobile banking in the U.S. It should also offer some perspective about why mobile banking deserves more attention as a growth channel, why UI and UX are important, and which providers your credit union can trust to improve your […]
Credit Union CRM and CXM Guide
Download the full guide here. Customer Relationship Management (CRM) and Customer Experience Management (CXM) both share the primary goal of improving and managing interactions with members. Although they focus on different aspects of member relationships, they complement each other, and their integration can lead to a more comprehensive understanding of a credit union’s members. CRMs […]
Fintech Investment Funds for CUs by CUs
By Kirk Drake and Chris Otey The financial services industry is undergoing a digital transformation driven by AI, machine learning, the Internet of Things (IoT), and blockchain. Quality of service is changing from traditional local branches and long-term relationships to digital solutions that are easy to use and cost less. Credit unions are at risk […]