The CU 2.0 Blog covers trends, technologies, strategies, and organizations.

Agentic AI. Google’s Gemini explains what this means: “Agentic AI represents a shift from AI that simply ‘talks’ to AI that ‘does.’ …

custom gpts for credit unions

Custom GPTs let credit union executives stop re-prompting from scratch every time. In under five minutes, you can build a reusable AI assistant for board reports, job postings, minute-taking, and more.

And First Entertainment Credit Union Begat CineFi.

Are you still relying on product based rewards for members?

Are you still relying on product based rewards for members?

Fact: credit unions have lots of data about their members. Everything from home address to their liquidity.  

credit union member acquisition costs and marketing from cu 2.0

In a perfect world, the reputation of any given credit union would precede it. People would flock from far and wide to …

Do credit unions have a future? And if so what?

Harris Poll survey reveals only one-third of credit union members feel understood by their financial institution.

Today Andrea Argueta is director of financial institution advisory at Glia, a company that focuses on providing credit unions and banks digital …

fintech platforms for credit union member engagement

Member engagement. It’s that thing everyone talks about at conferences but struggles to actually deliver on. It’s something that pops up in …

Fraud is up, a lot, at credit unions, according to the Alloy 2026 State of Fraud Report, says Sara Seguin, a principal adviser at …