The CU 2.0 Blog covers trends, technologies, strategies, and organizations.

using ai responsibly at work credit union ai transparency

It doesn’t matter if you use AI at work today. Ask yourself: In the next 5 years, will you use AI more …

fail forward fast credit union lessons from fintechs

Many fads deserve to be forgotten: Fidget spinners. Eating tide pods. Super baggy jeans. But not all trends are bad. Some trends …

Discover how Tropical Financial Credit Union’s partnership with the Stanley Cup–winning Florida Panthers turned into a marketing powerhouse, driving new member growth …

credit union premium checking account

Everybody loves free checking. It’s accessible and has a powerful membership draw. However, premium checking could be just as strategically important, if …

Tansley Stearns had been working in  a credit union for maybe five years when a big idea grabbed her: she decided she …

fintech credit union future

The world of fintech credit union relationships used to feel like a high-stakes wrestling match. For years, financial technology seemed like a …

Episode 371

Credit unions dodge a tax scare, but new challenges from NCUA, CFPB, and Congress loom—Elizabeth Eurgubian breaks down the regulatory shifts shaping …

Bill Handel, Raddon (Fiserv) Chief Economist, demystifies today’s global economy in a lively, insight-packed conversation.

credit union technology trends and strategic priorities

What are credit union executives prioritizing in the next two years? If you’re a credit union executive, you know the drill. The …

TrustGrid co-founder Joe Gleinsner explains the Austin, TX secure connectivity platform on our show—what it does, how it works, and why it …

screensteps knowledge management for credit union knowledge operations

Picture a new member service rep in week two. The phone rings. It’s a card dispute with a small twist. They open …