New technologies, fintechs, and strategies for credit unions.
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in autonomous and AI-based banking technology.
In this session, the expert panel discusses the advantages and limitations of AI and the role it could play in bringing the concept of fully autonomous banking to reality. Continue reading “Autonomous Banking Powered by AI-Based Tools”
Fintechs and neobanks are going branchless. And, while it’s a compelling move, it leaves out those who prefer their banking in person.
For better or for worse, that includes a lot of credit union members.
Call centers are a necessary evil. But credit unions don’t have to rely on them nearly as much as they currently do.
Continue reading “How to Fix Credit Union Call Center Inefficiencies”
The use cases for Artificial Intelligence (AI) in credit unions is growing rapidly. From faster, better loans to automated banking, and everything in between.
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in July 2021. It is not intended to be comprehensive—rather, it will provide a cursory introduction to AI for credit unions.