Vertice AI’s Data-Driven Credit Union Member Engagement Platform
Ask 10 people what growth marketing is and you’ll get 11 different answers. Consequently, it’s hard to make sure everyone’s on the same page when it comes to strategies to grow credit union member engagement and participation. In credit unions, this is especially true. Should you start with developing an indirect dealer network? What about […]
2023: My Year in Review for Credit Union AI
By Kirk Drake In the rollercoaster realm of fintech, 2023 has been less of a gentle carousel and more of a loop-the-loop thrill ride. While my 2020 tome Financial: Helping Financial Executives Prepare for an Artificial World covered ChatGPT, even my crystal ball didn’t foresee the speed of AI developments in 2023. This year, AI […]
Credit Unions, UPTIQ, and Choosing Your Borrowers
The lending process is improving constantly. Automation, AI, and new underwriting criteria allow lenders to book more loans with less risk every day. These are cherries on top, but they can’t save sub-par loans. Fortunately, some loans are already near perfect as is. Read on to learn more about UPTIQ, the RIAs they work with, […]
17 AI Underwriting Benefits for Credit Unions (feat. Scienaptic)
Underwriting used to be as exciting as watching paint dry. Now, it’s all sci-fi, minus the alien invasion. The reality is that AI underwriting is changing the game for credit unions faster than you can say “automated risk assessment.” We’ve taken a tour behind the scenes at Scienaptic to see how their AI underwriting and […]
The Synergistic Power of CUCopilot and MS Copilot: A Game-Changer in Credit Union Operations
By Kirk Drake In the world of financial technology, especially within the credit union sector, navigating the maze of tools and platforms can be both an opportunity and a challenge. Today, we’re diving into why your credit union should not only use MS Copilot but also think about integrating it with CUCopilot. The value here […]
AI vs AI: Effectiv’s Battle Against Fraud in Credit Unions
You can’t fight fire with fire, or so the saying goes. But in reality, there are niche cases where that is the exact prescription. As West Coasters, CU 2.0 is more than aware of that… But this isn’t about BCP or disaster recovery! This is about risk, fraud, and artificial intelligence (AI). Read on to […]
The CU 2.0 AI Lending and Decisioning Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of Artificial Intelligence (AI) and how it powers lending in the U.S. It should also offer some perspective about why using AI-powered lending is necessary for credit unions to compete with fintech and big bank lenders in the next few years. […]
The CU 2.0 AI Member Service Guide
Download the complete guide here. This 2.0 Guide is intended to show the state of artificial intelligence (AI) as it pertains to the role of member service. It should offer some perspective about why using AI-powered member service solutions will help credit unions offer self-help options, improve their digital service, and scale their contact centers. […]
Open Banking Solutions and Credit Union Collections
For several years throughout the pandemic, delinquency rates were low. And by low, we mean low low. However, in 2022, we’re starting to see signs that delinquencies are charge-offs are increasing. Of course, there are numerous factors about why delinquencies are rising. And there are many ways that credit unions can support their members as […]
Which Credit Union Jobs Are in Danger of Being Automated by AI?
According to a 2017 Gallup survey, 73 of US adults believed that AI will “eliminate more jobs than it creates,” but only 23% worried about losing their own jobs. Clearly, people understand the theoretical capabilities of AI… but is there a disconnect when it comes to how it will affect them?