Nook Enables Credit Unions to Engage with Members Differently
Do you have any “friends” that seem to come around when they need something? Their social call for coffee is actually a request for advice or a job recommendation. Or maybe you own a truck and they’re moving next weekend… What if your credit union is acting like that friend toward your members? Unfortunately, that […]
Branch Location Strategy and TerraStrat
Fintechs and neobanks are going branchless. (Or they’re removing branches, which we’ll cover here.) And, while going brancheless is a compelling move, it leaves out those who prefer their banking in person. For better or for worse, that includes a lot of credit union members.
ModernFi’s Solution for Insuring Above the NCUA’s $250k Limit
Many depositors need to insure their money beyond the $250,000 typically provided by the NCUSIF. This is true across member segments, including businesses, municipalities, non-profits, high-net worth individuals, and others. These high-value members should feel confident bringing their whole relationship to their local credit union and should be able to trust them with large balances. […]
The Best Credit Union Personal Loan Facilitators
We know—lending hasn’t enjoyed quite the popularity of deposits and liquidity recently. But “credit” is literally part of the credit union name. What are you going to do… not lend? The reality is that lending is still critical. It’s revenue. It’s memberization. It’s community support and development. The key is lending smarter, better, and from […]
Datava, Data, and the Power of Personalization
Credit unions used to differentiate through the member experience. When members walked into the branch, they were greeted by name with a smile. They got the best rates and terms.
Best Credit Union Marketing Platforms (CDPs and MCIFs)
At the time of writing, there are too many credit union marketing platforms to list. If we tried really hard, we might be able to list all the different types… But let’s start with a segment of marketing tools that help credit unions grow by delivering personalized member journeys. This is about individualization. Right member, […]
Best Insurance Fintechs for Credit Unions
Sometimes, it’s about what you can offer your members. Just as often, it’s about how you can reduce the manual workload on your staff. But all the time, it’s about insurance. Strategically, partnerships with Insurtech companies help credit unions stay competitive: But which Insurtech provider is right for your credit union—and your members? Read on […]
AI vs AI: Effectiv’s Battle Against Fraud in Credit Unions
You can’t fight fire with fire, or so the saying goes. But in reality, there are niche cases where that is the exact prescription. As West Coasters, CU 2.0 is more than aware of that… But this isn’t about BCP or disaster recovery! This is about risk, fraud, and artificial intelligence (AI). Read on to […]
Credit Union Debt Repayment Fintechs
With climbing delinquencies and falling savings, credit risk has been an ongoing concern for credit unions. As far as the NCUA is concerned, it’s right up there with liquidity risk. But the solution can’t just be to lend less. That’s no good for anyone. Instead, credit unions should help people manage and repay outstanding debt. […]
Dear Credit Unions: Financial Education Isn’t Enough
You’ve probably seen headlines that say things like “74% of Gen Z wants access to more financial education,” or “Gen Z isn’t financially literate (yet).” The gist of all these articles is the same: Young people say that financial literacy will alleviate some of their money problems. But let’s not pretend that financial education is […]