CU 2.0 Podcast 28: Patrick Conway PCUA on Lobbying and Much More
Welcome to episode 28 of the CU 2.0 Podcast. Consider this podcast a crash course on credit union lobbying, 2019 style. Our instructor: Patrick Conway, CEO of the Pennsylvania Credit Union Association, a very large league with upwards of 370 members. PCUA lobbies both in Harrisburg, the state capital and in Washington, DC. A lot […]
CU 2.0 Fintech Friday: Paerpay
It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with Paerpay to discuss all things credit union, fintech, and digital innovation. Every now and then, a fintech comes along to disrupt an industry. Paerpay decided to disrupt the industry. That’s right: there’s a new payment system in town for the service industry, and it […]
CU-2’s Top Online Banking Providers of 2019 (Part 2)
While mobile banking dominates much of our focus these days, the reality is that the desktop favorite of online banking isn’t going anywhere. We all know credit unions rarely kill off an old delivery channel, so we can expect it is going to be around for quite some time. In CU2.0’s Top Online Banking Providers […]
Crying Out for an End to Overdraft Fees? Meet Grain Technology
Probably the single most despised charge at financial institutions is the overdraft fee – and a NerdWallet survey of the exact charges imposed by a selection of mid-sized (Navy Federal) through mammoth (Chase) institutions found fees at $20 (Navy Federal) and as high as $39 (KeyBank). $35 is a particularly common charge in the survey. Rapacious […]
Fail Forward Fast: Credit Union Lessons from the Fintech World
There are a lot of fads that deserve to be forgotten. Fidget spinners are one example. The mannequin challenge and Harlem Shake videos are others. Let’s not get started on eating Tide Pods. But some trends show us that there are other ways of accomplishing goals. Sometimes, hopping on a trend is less about fitting […]
CU-2’s Top Online Banking Providers of 2019 (Part 1)
Online banking is a dynamic and ever-changing landscape. Since Paul Fiore and Digital Insight launched and dominated the market almost 20 years ago, the marketplace has morphed, changed, and innovated. Yet, in some ways, things haven’t changed at all. Online banking is still the most dominant member connection point. Aside from the credit union’s website, […]
CU 2.0 Podcast 27: Hakan Nordfjell Gemalto on New Account Fraud
Welcome to episode 27 of the CU 2.0 Podcast. You want to make new account opening easy and fraudsters want to exploit that loophole to rob your credit union. That is the gist of today’s podcast with Hakan Nordfjell, head of digital banking at Gemalto. He tells about fraudster tricks and also the way financial […]
CU 2.0 Fintech Friday: Everyday Life
It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with Everyday Life to discuss all things credit union, fintech, and digital innovation. Everyday Life Insurance is a fintech that provides affordable, appropriate life insurance. Everyday Life Insurance uses AI and machine learning to provide life insurance recommendations. After giving its recommendations, Everyday Life serves […]
CU 2.0 Podcast 26: Carl Memnon, COO Grain Technology on an End to Overdraft Fees
Welcome to episode 26 of the CU 2.0 Podcast. Just say no more to overdraft fees. And make this decision good for your members and also good for your credit union. You may even grab a few customers away from Chase and the other money center banks. That’s the promise of fintech startup Grain Technology. In this […]
CU 2.0 Fintech Friday: CU Student Choice
It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with CU Student Choice to discuss all things credit union, fintech, and digital innovation. CU Student Choice works with credit unions to provide prospective university students with student loans. Their goal is to simplify the college loan process for students. This simplification, they hope, will […]