The CU 2.0 Blog covers trends, technologies, strategies, and organizations.

Have you heard of the Dunning-Kruger Effect? It describes a tendency for people to misevaluate their own knowledge or competence on a …

Some credit unions are making lots of very profitable member business loans.  Most aren’t.  In fact, by Mark Ritter’s count, maybe 300 …

I’m in the market for my next home, and while it’s exciting to browse homes on Zillow, I worry that the homes …

What are the chief tools of old school debt collectors? Phone and US mail.  Two problems. Nobody answers the phone when it’s …

How many direct auto loans do you preapprove for members? Yet, how many end up with dealer financing? Dealer financing is rarely …

Digital transformation was a buzzword and a growing trend in 2019. In 2021, it’s necessary for survival. And while we may be …

Early in this podcast you will realize that  Alexey Krasnoriadtsev is a different kind of tech CEO.  For starters, this is a …

Meet Dora.  She just may change all that you think about mobile banking.

Irrelevance beckons. And it will swallow many credit unions whole. That is the message delivered by Andre Iervolino, a longtime credit union …

Things are different today in financial services and, increasingly, there is a realization that we are not going back to “normal,” not …

By Dylan Bloniarz, soon-to-be graduate from St. Edwards University’s Master’s program in Digital Marketing and Data Analytics. This blog is about credit …

Like most Americans, I use rewards cards almost exclusively. Whether cash back, travel perks, or discounts at national and local businesses, I …