The first and only book of its kind, Credit Union 2.0 contains essential strategies for leveraging the latest technologies, facilitating growth and fostering competition between credit unions and the banking industry. Credit Union 2.0 will equip credit unions with the tools needed to empower their employees and provide their members with the superior financial service they want and need.
If you haven’t read this transformational book before, consider it a must-read. Its ideas are still timely… especially in a post-COVID world full of remote work, closed branches, and contactless payments. To support the rapid consumer shift toward digital banking, you may want to use this book as a guide.