The Credit Union Payments 2.0 Provider Guide

The way consumers interact with money—save it, spend it, and borrow it—is rapidly changing as advancing technology enhances the digital banking experience. Cashless transactions are growing in popularity and the digital payments market is quickly expanding to offer more options than ever before —creating opportunities for third-party fintechs to swoop in and take advantage. They […]
The CU 2.0 AI Lending and Decisioning Guide

Download the complete guide here. This 2.0 Guide is intended to show the state of Artificial Intelligence (AI) and how it powers lending in the U.S. It should also offer some perspective about why using AI-powered lending is necessary for credit unions to compete with fintech and big bank lenders in the next few years. […]
The CU 2.0 AI Member Service Guide

Download the complete guide here. This 2.0 Guide is intended to show the state of artificial intelligence (AI) as it pertains to the role of member service. It should offer some perspective about why using AI-powered member service solutions will help credit unions offer self-help options, improve their digital service, and scale their contact centers. […]
The CU 2.0 Blockchain and DeFi Provider Guide

Download the complete guide here. This 2.0 Guide is intended to show the state of blockchain, DeFi, and cryptocurrency, as well as how they power new technologies and strategies in financial institutions across the U.S. It should also offer some perspective about why using AI-powered lending is necessary for credit unions to compete with fintech […]
The CU 2.0 SMB Services Provider Guide

Download the complete guide here. This 2.0 Guide is intended to show the state of small and midsize business (SMB) services available to credit unions. It should also offer some perspective about why supporting SMBs is critical to credit union and community growth. More and more credit unions are ramping up their SMB (small and […]
Eko and Credit Union Investment Services Providers

Although most Americans say they’d prefer to invest through their financial institution, less than 0.5% of credit union members do. Most members invest outside of the credit union. They have 401ks and IRAs from employers. They have wealth managers and brokers. And, more commonly, they invest on their own, thanks to fintechs. Of course, members […]
Credit Unions and Fintechs: A How-to Vetting Guide

What is your take on the barrage of fintechs today? There seems to be an app for everything, a software as a service, a product as a service, a solution as a service, and even a Chief XXX Officer as a service.
Small Business Lending 2.0 Guide

Credit unions have stepped up for small businesses during the pandemic. They should continue the trend.
Credit Union Subscription Checking / Share Draft 2.0 Guide

Banking habits are changing. Consequently, the way banking services are provided must change. This Checking 2.0 Guide will give you context and insight about market trends, consumer behavior, and peer benchmarks. By the end of the guide, you should have a better understanding of the direction that checking accounts might take (or are already taking)—and […]
Stop Blaming the Victims of Identity Theft

The recent Harris Poll numbers are a splash of icy water on our faces: three in five Americans believe identity theft will likely cause them financial loss in the next year.