Immediate Loan Funding Is a Member Experience Issue
More than 40% of borrowers abandon a loan application if funding takes more than a few days. Mega banks and fintechs are funding in minutes. Many credit unions are still taking days or weeks, and losing members at the very moment they need them most. Every loan is a little stressful for the borrower. Maybe […]
Don’t Get Caught with Your Guidelines Down: Why AI-Driven Portfolio Hygiene Is the New Risk Management Superpower
Imagine brushing your teeth once a year. Sounds gross, right? Now imagine reviewing your underwriting guidelines and portfolio strategy with the same frequency. Welcome to the current state of risk policy hygiene at most credit unions. In a world where consumer behavior changes faster than your ALCO committee can react, this is a recipe for […]
CU 2.0 Personal and Unsecured Lending Guide
This 2.0 Guide is intended to show the state of personal (and similar) lending in the U.S. It should also offer some perspective about why rising fintech lenders (such as SoFi) represents a clear threat to credit unions, as well as how credit unions can leverage partnering fintechs to fight back. Credit unions rely on […]
Reactive vs Proactive Credit Offers with Modelshop
Lending technology has come a long way in the last ten years. We’ve seen tools that automate underwriting, simplify applications, and use alternative data to refine credit scoring. It’s all impressive stuff. But all these tools are doing is reacting. A member applies, the system pulls data, and a decision is made. That’s the model. […]
Managing Credit Risk through Loan Participations
Loan performance is under pressure. Credit card delinquencies are at their highest levels since the Great Recession. Used vehicle loan charge-offs are breaking records. And while credit unions have managed these risks before, the NCUA’s 2025 Supervisory Priorities make it clear: Examiners are paying close attention to credit risk. That means reviewing underwriting standards, portfolio […]
Loan Participations 101: Balance Sheet Management
Credit unions are in a tough spot right now. Unpredictable rates, changing member habits, and liquidity concerns are making it harder to keep balance sheets in check. Some credit unions have too much money sitting idle. Others have loan demand but need more liquidity to keep lending. Either way, finding the right balance isn’t easy. […]
Home Lending Provider Guide
This Home Lending 2.0 Guide is intended to show the state of home lending in the U.S. It’ll offer some insight about lending trends and the role that fintechs play in driving those trends. It’ll also explore challenges facing traditional home lenders. Additionally, this guide will dive into borrower expectations and preferences—especially in light of […]
Halitra Makes Credit Union Mortgages Bigger (and Greener)
Millions of homeowners undertake home renovations annually. These days, they’re into energy efficient upgrades. Unfortunately, members don’t know which energy upgrades make financial sense and too often homeowners finance home renovations outside of credit unions. Halitra’s software acts like energy efficiency radar for loan officers, which enables credit unions to add energy upgrade top ups […]
The Best Credit Union Personal Loan Facilitators
We know—lending hasn’t enjoyed quite the popularity of deposits and liquidity recently. But “credit” is literally part of the credit union name. What are you going to do… not lend? The reality is that lending is still critical. It’s revenue. It’s memberization. It’s community support and development. The key is lending smarter, better, and from […]
Credit Unions, UPTIQ, and Choosing Your Borrowers
The lending process is improving constantly. Automation, AI, and new underwriting criteria allow lenders to book more loans with less risk every day. These are cherries on top, but they can’t save sub-par loans. Fortunately, some loans are already near perfect as is. Read on to learn more about UPTIQ, the RIAs they work with, […]