Credit Union Fintech: Ongoing Operations

OGO credit union 2.0 financial technology

Ongoing Operations is a CUSO whose namesake describes them perfectly. They focus on services that allow credit unions to operate without interruption, even when nothing else seems to be going well.

Some of the issues that Ongoing Operations helps with include:

  • Business Continuity Planning (BCP)
  • Disaster Recovery (DR)
  • Cloud hosting
  • Credit union telecom
  • Information security
  • Office 365
  • Qualified Multitenant Hoster (QMTH)

Ongoing Operations also assists credit unions through consulting in the following areas:

  • Strategic planning
  • IT architecture
  • Information security
  • Compliance

For credit unions who want to mitigate operational and external existential risks, Ongoing Operations provides a significant layer of security.


Ongoing Operations Background

Ongoing Operations provides complete disaster recovery, business continuity, and cloud solutions. They also provide critical IT support.

While the company was founded to serve credit unions, many of its innovative new products can be used by small to mid-sized businesses of any kind.

Their complete range of cloud solutions—including virtual desktops, hosted applications, and hosted VoIP—can help credit unions and other businesses reduce capital costs and operate more efficiently.

Any organization can also utilize any or all of their business continuity services to ensure access to their entire operation.

Email, phones, and other important contact points stay up and running. Whatever your need, Ongoing Operations has the piece of the technology puzzle to fit.


Top 3 Problems Solved

  1. Business Continuity Planning
  2. Disaster Recovery
  3. Credit union cloud and IT solutions


Ongoing Operations Founder: Kirk Drake

Ongoing Operations founder and CEO Kirk Drake has more than 20 years of experience in the credit union industry. He created Ongoing Operations after he saw a need for business continuity and disaster recovery solutions for credit unions.

Kirk Drake is a serial entrepreneur, having developed companies such as Ongoing Operations, CU Wallet, and Credit Union 2.0, among others. He is also an author—his first book, Credit Union 2.0: A Guide for Credit Unions Competing in the Digital Age, launched a digital engagement consulting company by the same name. His forthcoming book, FinancAIL, examines the effects of disruptive AI and machine learning in the financial landscape.


Ongoing Operations Go-To Market Strategy:

Ongoing Operations provides services to credit unions of any size.

CU2.0 Sponsor = Yes

  • Segment: Operational security
  • Demographic: multiple
  • Impact on Member Growth: low
  • Impact on Interest Margin: low
  • Impact on Non-Interest Income: low
  • Impact on CU Branch: low
  • Expense Reduction: low