Hound Software accomplishes workflow automation for credit unions. They partner with credit unions, for whom they collect, integrate, and analyze member data. From there, they initiate and direct an automated workflow to guide members through relevant services.
Hound Software focuses on customer satisfaction and experience. Through data collection and analysis, they strengthen relationships between credit unions and their members. Hound Software helps credit unions stay in front of their members so they stay engaged and satisfied.
Hound Software’s primary roles are in customer retention, revenue management, and upselling. Hound Software helps credit unions create multiple-stage processes and workflows on the fly. Hound Software also integrates with communications, analytics, and machine learning systems to keep your credit union smart and well-connected.