Trust But Verify: Why You Should Never Take an AI’s Word on a Regulatory Question

AI can give your credit union a confident, well-formatted answer to a regulatory question—and be completely wrong. Here’s what hallucination means for credit union compliance work, and the practical framework that keeps you covered.
Zero-Shot, One-Shot, Few-Shot: How Many Examples Does Your AI Actually Need?

Ever give an AI a vague prompt and get a vague answer back? That’s a prompting problem, not a tool problem. Here’s how zero-shot, one-shot, and few-shot prompting work—and how to use each one for real credit union work.
CU 2.0 Expands Roles for Dylan Moore and Zeke Hudson as Its AI Practice Grows

Dylan Moore and Zeke Hudson are now coaching credit unions in CU 2.0’s AI program ASHLAND, Ore. — CU 2.0 today announced expanded roles for two longtime team members as its AI practice grows. Dylan Moore is taking on the role of Head of Product, and both Moore and Head of Marketing Zeke Hudson are […]
Meta-Prompting: How to Ask AI to Write Your Prompt For You

Getting mediocre results from ChatGPT or Claude? The problem probably isn’t the AI—it’s the prompt. Meta-prompting is a simple technique that lets you ask AI to write your prompt for you, and it changes what you get out of every session.
CU 2.0 Launches an AI Platform Built for Credit Unions

A set of AI tools built for credit union work, ready to deploy and shared across the credit unions that use the platform ASHLAND, Ore. — CU 2.0 launched the CU 2.0 AI Platform, giving credit unions a set of AI tools built for their work and ready to put to use. Credit unions choose […]
Claude Skills vs. Custom GPTs: What Credit Union Executives Need to Know

You’ve heard of Custom GPTs. Now Anthropic is talking about Claude Skills. Same idea, different name—or something worth paying attention to? Here’s the practical breakdown for credit union executives.
ChatGPT vs. Claude vs. Gemini vs. Copilot vs. Perplexity: Which AI Tool Should Your Credit Union Actually Use?

Your VP of Lending swears by ChatGPT. Your marketing coordinator uses Gemini. Your Microsoft rep keeps calling about Copilot. Here’s a plain-English breakdown of which AI tool actually fits your credit union’s work—and how to choose without wasting a quarter on the wrong one.
CU 2.0 Launches AI Coaching Program That Puts People Before Tools

Credit unions in CU 2.0’s AI coaching program are building custom GPTs, testing new tools, and coding their own solutions, after first building the skills and confidence to use AI well ASHLAND, Ore. — CU 2.0 launched its AI coaching program for credit unions, a hands-on engagement built to help credit union teams gain real […]
How Does AI Actually Work? Tokens, Context Windows, and Why Claude “Forgets”

Ever pasted a contract into Claude, gotten great answers, then watched it lose the thread twenty messages later? That’s the context window at work. Here’s what it means—and how your team can stop fighting it.
Custom GPT vs. Claude Project vs. Gemini Gem: Same Idea, Three Names

Someone on your team mentioned a “Custom GPT.” A vendor demo showed a “Claude Project.” Your CTO is talking about a “Gemini Gem.” Good news: it’s the same concept with three different names — and once you understand it, all three click at once.