Senso.ai and CU 2.0 Introduce CUCopilot: Uniting Credit Unions and Driving Industry Progress Using Generative AI
Senso.ai and CU 2.0, both leaders in bringing AI solutions to the credit union industry, have announced the launch of CUCopilot. This innovative offering, designed for credit unions and by credit unions, aims to drive considerable industry progress by uniting the industry to foster innovation and drive leadership in the financial services sector. Since the […]
Credit Union CRM and CXM Guide
Download the full guide here. Customer Relationship Management (CRM) and Customer Experience Management (CXM) both share the primary goal of improving and managing interactions with members. Although they focus on different aspects of member relationships, they complement each other, and their integration can lead to a more comprehensive understanding of a credit union’s members. CRMs […]
AI vs AI: Effectiv’s Battle Against Fraud in Credit Unions
You can’t fight fire with fire, or so the saying goes. But in reality, there are niche cases where that is the exact prescription. As West Coasters, CU 2.0 is more than aware of that… But this isn’t about BCP or disaster recovery! This is about risk, fraud, and artificial intelligence (AI). Read on to […]
Fintech Investment Funds for CUs by CUs
By Kirk Drake and Chris Otey Hey, quick note: if you want more fintech and CUSO investment opportunities and news, there are 2 ways we can help you: CU 2.0 believes that credit union investment in fintechs and CUSOs is the best way to ensure that financial technology benefits credit unions. The worst case scenario […]
CryptoFi Eases the Credit Union Member Crypto Problem
Your members buy, hold, and sell cryptocurrencies. In fact, your members are more than twice as likely to engage with crypto than other consumers. And, with few exceptions, those member assets are being transferred to loosely regulated, unreliable online exchanges, and those assets might be gone for good from your ecosystem. What can you do […]
Checking 2.0 Guide
This Checking 2.0 Guide is intended to show the state of checking accounts in the U.S. It’ll offer some insight about premium, paid, and bundled accounts, as well as services and capabilities that are generally considered table stakes in today’s banking environment.
Greenlight Powers Credit Union Youth Accounts
Millennials and Gen Z don’t know what credit unions are. We said it years ago, and a recent study confirms it now: Credit unions just don’t know how to acquire and support younger members. Many credit union executives still use “Millennial” as shorthand for “youth,” but Millennials are now in their 40s. Many in Gen […]
Credit Union Custom Software Developer Guide
This 2.0 Guide is intended to show the state of custom software development for credit unions, including why it’s a viable pathway to digital transformation, common projects, and evaluation strategies for custom development companies. This guide should also offer some perspective about why keeping a development partner is a good idea for any credit union […]
Nesting Gives Startup and Tech Employees a Modern Mortgage
Normally, credit unions don’t give mortgages to people with high debt-to-income ratios, small down payments, and short job tenure. But then “doctor loans” allowed leverage on high income and job security afforded medical professionals. But physicians aren’t the only professional group that now have assets directly linked to high ability to repay despite a lack […]
Home Lending Provider Guide
This Home Lending 2.0 Guide is intended to show the state of home lending in the U.S. It’ll offer some insight about lending trends and the role that fintechs play in driving those trends. It’ll also explore challenges facing traditional home lenders.