You’ve been there before… you’re in the middle of a meeting, a conference, or just a phone call with a member…
Continue reading “Common Causes of Poor Phone and Voice Quality”
New technologies, fintechs, and strategies for credit unions.
You’ve been there before… you’re in the middle of a meeting, a conference, or just a phone call with a member…
Continue reading “Common Causes of Poor Phone and Voice Quality”
Almost nobody uses copper POTS lines anymore. And those who do probably won’t for long. (More on that later.) Instead, everyone is going digital with voice over internet protocol (VoIP).
Continue reading “How to Fix Bad VoIP Quality at Your Call Center”