Nuance in the Credit Union Industry
At CU 2.0, we look at a lot of different fintechs. It’s our “thing,” so to speak. Often, this means that we’re looking at organizations that aren’t household names—startups, bespoke solutions, newer CUSOs, and companies that are testing the credit union waters.
Common Causes of Poor Phone and Voice Quality
You’ve been there before… you’re in the middle of a meeting, a conference, or just a phone call with a member…
How to Fix Bad VoIP Quality at Your Call Center
Almost nobody uses copper POTS lines anymore. And those who do probably won’t for long. (More on that later.) Instead, everyone is going digital with voice over internet protocol (VoIP).