Six Steps to a More Innovative Credit Union

The credit union industry is changing, whether we like it or not. We speak with members over social media. We automate tedious processes. Some of us are experimenting with AI.

These technology trends are going to continue. And they’ll continue to affect our industry.

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Survey Strategy Ideas: Which Questions Get the Best Response Rates?

Almost exclusively in this blog, I write about financial matters. Not today. Today, I want to talk about survey ideas.

Specifically, I want to talk about the types of questions in a survey, questionnaire, or what-have you.

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