Greenlight Powers Credit Union Youth Accounts
Millennials and Gen Z don’t know what credit unions are. We said it years ago, and a recent study confirms it now: Credit unions just don’t know how to acquire and support younger members. Many credit union executives still use “Millennial” as shorthand for “youth,” but Millennials are now in their 40s. Many in Gen […]
Questions to Ask Data Analytics Providers (for Credit Unions)
There are many different uses for data analytics at credit unions. And, it seems, there are as many data analytics providers as there are uses. We believe this is a good thing. However, we understand that the plethora of vendors can make it hard to find the right one. Moreover, even reviewing our data analytics […]
Non-Interest Income (and How Fintechs Can Help)
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at new opportunities for non-interest income for credit unions (and where fintechs are providing a lift). As noted in the panel, credit unions survive by […]
Fintech Partnership and Consolidation
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in credit union and fintech partnerships and consolidation. An increasing number of credit unions are embracing fintech partnership. These partnerships are key […]
Crypto for Credit Unions: Blockchain, Crypto, and DeFi
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in credit union cryptocurrency, blockchain, and DeFi. Cryptocurrency is making an explosive entrance into the world of finance. However, it’s been around […]
A Buy Now, Pay Later Provider Review for Credit Unions
Typically, Buy Now, Pay Later (BNPL) is an option that allows consumers to make installment payments on purchases over $100. There’s a quickly growing demand for it.
5 Common Mobile UI/UX Mistakes in Credit Union Apps (with Examples)
Have you heard of the Dunning-Kruger Effect? It describes a tendency for people to misevaluate their own knowledge or competence on a subject. Experts underestimate themselves—and for laypersons to assume they know way more than they do.
Improving Credit Unions Rewards Programs
Like most Americans, I use rewards cards almost exclusively. Whether cash back, travel perks, or discounts at national and local businesses, I some of the money I spend to come right back to me.
Are Credit Unions Missing a Huge Opportunity to Lead the Charge to Reform NSF/Overdraft Fees?
I remember distinctly the pit in my stomach the first time I overdrew my bank account. I was 16 and working as a bank as I prepped to start a high school bank. It was highly embarrassing and humbling. I was a teller. I was supposed to know how to reconcile my checkbook. I was […]
Strategies for the Credit Union CEO of Tomorrow
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in July 2021. It is not intended to be comprehensive—rather, it will provide a cursory introduction to credit union CEO strategy.