Best New Online Account Opening Providers for Credit Unions
The first interaction a new (potential) member has with your credit union is opening an account. It sets the tone for your entire relationship. How do you want that interaction to go? Think carefully. The answer matters—maybe more than you know. Read on to learn more about the best new online account opening providers for […]
The Best New Member Onboarding Solutions for Credit Unions
For credit unions, bringing in new members is only part of the challenge. The real test is making sure those new members feel welcomed, supported, and ready to make the most of their membership. Unfortunately, many onboarding processes don’t deliver. In fact, 44% of new checking accounts go inactive within the first year. Considering that […]
Halitra Makes Credit Union Mortgages Bigger (and Greener)
Millions of homeowners undertake home renovations annually. These days, they’re into energy efficient upgrades. Unfortunately, members don’t know which energy upgrades make financial sense and too often homeowners finance home renovations outside of credit unions. Halitra’s software acts like energy efficiency radar for loan officers, which enables credit unions to add energy upgrade top ups […]
Thoughts on Vertice AI’s Partnership with Vizo Financial
Credit unions are known for their commitment to members. Yet, they’re not known for cutting edge tech or deep, digital engagement. Especially when it comes to using data to fuel those relationships. Standard data reports are useful, that’s hardly enough these days. Credit unions need clear, actionable strategies to help them connect with members and […]
A Look into Woop’s Insurance Verification for Credit Unions
Let’s talk about insurance verification for your members. Do you offer it? And should you? And… what do we mean by “insurance verification,” exactly? Here, we’re talking about making sure that your members have adequate home and auto insurance. Many don’t. And that can cause problems. But, if you do offer insurance verification, you can […]
Credit Unions Can Truly Engage with Members Thanks to Nook
Do you have any “friends” that seem to come around when they need something? Their social call for coffee is actually a request for advice or a job recommendation. Or maybe you own a truck and they’re moving next weekend… What if your credit union is acting like that friend toward your members? Unfortunately, that […]
Branch Location Strategy and TerraStrat
Fintechs and neobanks are going branchless. (Or they’re removing branches, which we’ll cover here.) And, while going brancheless is a compelling move, it leaves out those who prefer their banking in person. For better or for worse, that includes a lot of credit union members.
ModernFi’s Solution for Insuring Above the NCUA’s $250k Limit
Many depositors need to insure their money beyond the $250,000 typically provided by the NCUSIF. This is true across member segments, including businesses, municipalities, non-profits, high-net worth individuals, and others. These high-value members should feel confident bringing their whole relationship to their local credit union and should be able to trust them with large balances. […]
The Best Credit Union Personal Loan Facilitators
We know—lending hasn’t enjoyed quite the popularity of deposits and liquidity recently. But “credit” is literally part of the credit union name. What are you going to do… not lend? The reality is that lending is still critical. It’s revenue. It’s memberization. It’s community support and development. The key is lending smarter, better, and from […]
Datava, Data, and the Power of Personalization
Credit unions used to differentiate through the member experience. When members walked into the branch, they were greeted by name with a smile. They got the best rates and terms. But new technologies and trends have narrowed the gap between the credit union and fintech/big bank experiences. Read on to see what we mean—and how […]