Fintech Platforms for Credit Union Member Engagement
Member engagement. It’s that thing everyone talks about at conferences but struggles to actually deliver on. It’s something that pops up in strategic planning sessions, and then… drops in priority through the year. Your members need more touchpoints, but other things jump the line. “Engagement” stays stuck in the “someday” pile. Still, the right fintechs […]
How to Compete with Big Banks Using Netflix and Amex Strategies
Big banks have something most credit unions don’t: massive marketing budgets and flashy perks that catch members’ attention. They offer travel credits, streaming subscriptions, and premium rewards programs. Meanwhile, credit unions are stuck trying to compete with limited resources and static benefit packages that nobody uses. Not surprisingly, members look elsewhere for rewards. Non-interest income […]
Fintech, Credit Union, and the Future
The world of fintech credit union relationships used to feel like a high-stakes wrestling match. For years, financial technology seemed like a threat trying to steal your members. Today, the script has completely flipped. Fintech is now the best tool to make your credit union stronger and more member-focused. Now, it’s clear there’s no need […]
Credit Union Technology Trends in 2026
What are credit union executives prioritizing in the next two years? If you’re a credit union executive, you know the drill. The industry is always shifting, and the list of priorities can feel a mile long. You’ve got to manage risk, attract new members, keep the lights on, and somehow find time to plan for […]
Best New Online Account Opening Providers for Credit Unions
The first interaction a new (potential) member has with your credit union is opening an account. It sets the tone for your entire relationship. How do you want that interaction to go? Think carefully. The answer matters—maybe more than you know. Read on to learn more about the best new online account opening providers for […]
The Credit Union Data Analytics 2.0 Provider Guide
Credit unions often lag competitors, technologically. Technological needs must be balanced with service, growth, and profit; often, those needs compete with fintechs, compliance, IT security, and ever-changing regulations. Fortunately, credit unions have access to data—sometimes, that includes data from other credit unions. Yet, having data and leveraging it are two completely different issues. That’s where […]
Credit Union Financial Education and Wellness Guide
Financial education and wellness are big topics these days. Anyone reading this guide has likely heard statistics about how many people live paycheck to paycheck or how few people have $600 socked away for an emergency. With ongoing talk of recession, high inflation, soaring consumer good costs, high interest rates, stagnant wages, and many high-profile […]
CU 2.0 Personal and Unsecured Lending Guide
This 2.0 Guide is intended to show the state of personal (and similar) lending in the U.S. It should also offer some perspective about why rising fintech lenders (such as SoFi) represents a clear threat to credit unions, as well as how credit unions can leverage partnering fintechs to fight back. Credit unions rely on […]
Reactive vs Proactive Credit Offers with Modelshop
Lending technology has come a long way in the last ten years. We’ve seen tools that automate underwriting, simplify applications, and use alternative data to refine credit scoring. It’s all impressive stuff. But all these tools are doing is reacting. A member applies, the system pulls data, and a decision is made. That’s the model. […]
CU 2.0 Account Opening and Onboarding Guide
Let’s face it—if you’re about to join a credit union, and they bring out a stack of paperwork, it’s game over. You’ll walk out and find someplace that isn’t stuck in 1995. And if you nodded in recognition as you read that, imagine how Millennials, Gen Z, and Gen Alpha feel when their online account […]