Opening a Credit Union Account During a Pandemic
I moved away from my college town about a year ago, but I was still clinging on to my old credit union account because the thought of transferring my bills, direct deposit, and savings filled me with dread. I had not even considered transferring until I bought a used bike in person, where I had […]
Memo to Credit Unions: Embrace Diversity Now
This is a summer of discontent. Streets in many American cities, from Portland OR to Phoenix to Washington DC are filled with protesters demanding more opportunity, and better treatment for people of color. What does this have to do with credit union people? Potentially a lot.
Up in Smoke: Cannabis, Credit Unions, and You

A question is getting asked these days that you probably never thought would be on the minds of credit union executives: should we get involved in cannabis banking?
Ardent Credit Union Partners with RenoFi on Novel Home Renovation Loan

The renovation home equity loan allows consumers to borrow against their home’s anticipated after-renovation value PHILADELPHIA, PA (June 17, 2020) — Today, Ardent Credit Union introduced its new Renovation Loan in partnership with Philadelphia-based financial technology company, RenoFi.
Low-Income Credit Unions: Scam or No Scam

The NCUA lit this bonfire when in early May it tweaked the criteria for a credit union to win designation as a low-income credit union. That matters because an LICU gains significant flexibility in how it can do business, notably it can accept deposits from any source and gain exemption from aggregate loan limits on […]
Things We’ve Learned from Quarantine

Social distancing has been easy for only a few of us. For most, it’s been… difficult. Many of the CU 2.0 team have replaced a social life and recreational activities with work. It’s stressful, but we all cope how we can.
Have You Seen the 2020 NCUA Supervisory Priorities?

Each year, the NCUA sends out a supervisory priorities letter to credit unions. In it, they share modernization updates, regulatory changes, and their supervisory priorities. This year, the NCUA’s goals appear somewhat to continue what they started in 2019. However, there are a few new areas of regulatory focus on the docket as well. If […]
The Eleven Best Credit Union Books for Management

A couple of years ago, I ran into a good friend of mine in the credit union industry. He asked what I had been up to, and I mentioned I had written a book for credit unions, Credit Union 2.0. We discussed the book and I offered to send him a copy. He responded, “Don’t […]
Happy Holidays from CU 2.0
Well, it’s about that time of year again. Snow is snowing (or it’s trying to), Die Hard and Nightmare Before Christmas are on every channel but ESPN, and if you’ve managed to escape Mariah Carey, we give you kudos. And at the risk of sounding like grinches here, we’ve got more to look forward to […]
New Year’s Resolutions for Credit Unions?

Every year, countless people make New Year’s resolutions. And every year, countless people break them. Why do you think that is? I suspect it has to do with the fact that most people confuse “resolutions” with “goals.” So, let’s talk about the difference between the two. Then, let’s talk about how your credit union can […]