LiveSurvey is a real-time member experience platform that uses surveys to gather member feedback. Their technology queries the credit union core, allowing credit unions to automatically trigger surveys minutes after transactions (loan applications, branch visits, app downloads). Survey answers are aggregated and visualized in real-time via an intuitive dashboard.
For credit unions interested in improving their member experience, LiveSurvey is one of the best options. The actionable insight gathered by tapping into the voice of the member can guide credit unions toward the necessary modern solutions. It can also reveal problem areas on which the credit union can improve.
Proudly 100% CU owned, LiveSurvey is a team of dedicated software professionals serving the credit union industry. They are on a mission to level the playing field, removing the barriers preventing credit unions from using the best of modern technology to better serve their members.
- Survey Platform
- 12 Month Survey Roadmap for Credit Unions
- A Survey Schedule for Credit Unions
- The Digital Experience: Why You Need to Survey Members
- Using Member Data to Grow Your Credit Union
- MAPS Credit Union Uses LiveSurvey to Gather Feedback and Be More Responsive to Members