FintechOS is a company that specializes in providing technology solutions for financial institutions, including credit unions, banks, and insurance companies. Imagine it as a giant Lego set for building financial services. Here’s how it works: FintechOS has a bunch of pre-built modules, sort of like Lego blocks, that handle various tasks commonly needed in banking […]
Credit unions often face challenges when it comes to fully leveraging their member data. Vertice AI addresses this issue head-on by offering actionable recommendations for credit unions to guide each member towards the most suitable products and services which ultimately improves economic participation. Established in 2021, Vertice AI has quickly emerged as the frontrunner in […]
Sparrow is a fintech company offering a white label marketplace that features 23 student loan providers, creating an opportunity for credit unions to expand their financial services. The company’s innovative, no-code platform enables credit unions to utilize Sparrow’s student loan marketplace without the need for complex integrations with their core or other technologies. By partnering […]
Paperwork helps credit unions support their members in moments of need and beyond, empowering them to build financial stability and achieve their goals. Through their financial wellness platform, Paperwork helps members understand and manage their finances. From debt, to savings, to loans, to expenses, to retirement, Paperwork allows members to assess, act on, and improve […]
Harness is a fintech that works with financial institutions and nonprofit companies to make sure every purchase has purpose. Harness operates through two business arms: Harness FI, which works with financial institutions and card issuers, and Harness Giving, which works with nonprofits and NGOs. Harness Giving is a payments platform that helps nonprofits accept more […]
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. They believe that better customer experiences start with AI. Their automation-first customer experience solutions optimize our customers’ most critical customer service processes. Their speed of innovation, deep vertical expertise, and global footprint reflect their commitment to ensuring that businesses everywhere can deliver better customer […]
Nuance Communications, Inc. (a Microsoft company), formerly ScanSoft and Visioneer, is an American multinational technology corporation that specializes in speech recognition and artificial intelligence (AI) software. They are headquartered in Burlington, Massachusetts. Nuance provides credit unions with a robust, omnichannel experience that increases self-service and conversions and reduces costs while protecting their brands. Credit unions […]
No two financial institutions are the same. Members are unique, with distinct pains, wants, and needs. Teams have different goals and benchmarks for success according to their institution. One-size-fits-all solutions promise a lot but they can’t capture every need. At least, not without a sizable commitment of time, effort, and resources. Datava works hand-in-hand with […]
Cozera’s id-go is an identity authentication service and digital identity credential. Or, more simply, it’s a secure digital ID that eliminates the need for passwords, challenge questions, and other easily-hacked account security measures. To use id-go, members complete a one-time, 90-second activation, which includes a phone device check, photo ID scan, and selfie match with liveness check. Then, […]
Long Game is a gamified loyalty app that rewards members for interacting with their credit union and its financial products. In 2022, Long Game was purchased by Truist Bank to improve their reach and support with youth customers. Long Game offers several dozen digital games for members to play. The games are often styled after […]
The more people know about their financial and credit health, the easier they can buy, borrow, and get access to financial services. Array makes gaining that knowledge possible. Although Array has three separate products, they blend seamlessly into one. Those products include: My Credit Manager. These credit tools embed in online and mobile banking platforms. They […]
Xtremepush delivers engaging financial experiences through a highly connected, omnichannel platform. They integrate with web, mobile, social, and other popular channels to ensure that current and prospective account holders take the next step in their financial journeys. XtremePush uses in-app and push notifications, social and text messaging, and more to keep members and customers engaged […]
Chimney, (formerly Signal Intent) Chimney provides beautifully designed financial calculators that credit unions can use to engage and convert members. These whitelabel tools can be embedded on any page of your website in minutes… no coding required. The calculators serve multiple purposes: Lead capture / generation; Member / customer support; and SEO / content improvement. […]
Otomo provides self-driving finance as a service to credit unions. Similar to how Spotify tees up the perfect playlist, Otomo’s AI-curated platform is designed to remove the forethought, guesswork, and effort from consumers’ daily financial lives. It embeds quickly or can be white labeled, and generates revenue for licensing clients from day one. Self-driving finance […]
equipifi is the leading Buy Now, Pay Later (BNPL) solution for banks and credit unions. They modernize the way consumers interact with their money… especially when it comes to payment options at the point of sale. Their mission is to support banks’ and credit unions’ ability to deliver experiences that help foster growth and engagement for new […]
Finn AI builds conversational AI for banks and credit unions to improve their digital customer experience on mobile, online, and call center channels. Packaged as an all-inclusive Managed Service, Finn uses AI to solve the problem of creating an outstanding digital experience that increases customer success, engagement, and loyalty. Finn AI helps users perform normal […]
OvationCXM’s CXMEngine platform is the first CXM solution to fix broken member journeys in the moment. CXMEngine ties together all customer touchpoints and communication across the institution and its ecosystem into a single, cohesive journey. No re-architecture required. OvationCXM allows credit unions to configure their ecosystems to deliver exceptional experiences with complete visibility and precise […]
Exagens provides technology and expertise to deliver behavioral banking solutions for customers in digital channels. They want to influence the financial decisions that various demographics make. Exagens typically focuses on: 1. Digital sales: Increased conversion, reduced abandonment, cross- and up-selling, and individual conversations. 2. Digital adoption: Increased use of digital tools and solutions, provided support, and reduced […]
Revenew provides a merchant-funded cash back program for cardholders while providing credit unions with commissions on sales at national retailers. It works like this: Revenew partners with retailers who want to attract new customers and improve loyalty in existing ones. Those retailers subsidize the debit and credit card rewards that consumers see. (Usually, the rewards […]
Dovly is a smart credit engine that tracks, manages, and restores your credit. Their app provides robust credit monitoring, but what good is monitoring if you don’t know how to improve your score? That’s why Dovly also gives you tools and insights needed to restore and maintain good credit from start to finish. Here’s how it works: […]
DoubleCheck bills themselves as “not another overdraft program.” That makes sense, considering that they deal with far more than overdraft fees. They say that overdraft protection products currently available to today’s bankers bring an unacceptable level of risk on institutions when left unchecked. The solution? DoubleCheck! They’re the modern complement to outdated overdraft practices. They […]