Service Segment
Target market
Tracey Ivanyshyn


CU 2.0 sponsor

UPLevel provides outsourced call center, help desk, and related solutions to credit unions and CUSOs. But they don’t just ease the burden on member service representatives. They also offer a host of other services, including:

  • Insurance Processing
  • New Product Outreach
  • Accounts Receivable Management Programs
  • Fraud Monitoring and Support
  • PPSA/Land Title Banking System Interfaces
  • Member Experience Surveys
  • Member Acquisition Strategies

Established in 1970, UPLevel has a 5-decade long track record of serving large and small credit unions across Canada. UPLevel team members have an average company tenure of more than eight years, so you can be assured that each person on your team at UPLevel delivers experience, member-focus and a true commitment to excellence.

Now, UPLevel is leveraging their years of experience (and considerable awards) to serve the United States as well.