Are Credit Unions Missing a Huge Opportunity to Lead the Charge to Reform NSF/Overdraft Fees?
I remember distinctly the pit in my stomach the first time I overdrew my bank account. I was 16 and working as a bank as I prepped to start a high school bank. It was highly embarrassing and humbling. I was a teller. I was supposed to know how to reconcile my checkbook. I was […]
Are You Leveraging the Power of Laughter in Leadership?
Could a little laughter improve your leadership profile? This entrepreneur went out on a limb to hone his stand-up comedy skills. Joe Fuld is an Entrepreneurs’ Organization (EO) member in Washington, D.C. and President of The Campaign Workshop, a political and advocacy advertising agency that provides strategy, digital advertising, content and direct mail services to non-profit and political […]
Who Do You Trust? A Credit Union Misstep
By Robert McGarvey For Credit Union 2.0 Call it a core credit union marketing misstep: there’s wide assumption that consumers trust credit unions more than banks. Rubbish. They should, I’ll readily acknowledge that, but there is no persuasive evidence that credit unions in fact score any higher in consumer trust than do banks. And banks really stumble […]
Reinventing Credit Unions for the 21st Century: A Conversation with Kirk Drake
By Robert McGarvey for Credit Union 2.0 For two decades Kirk Drake has immersed himself in credit unions – as CEO of CUSO Ongoing Operations in Maryland and also now as an author and speaker on what he calls CU-2.0. What Drake is mulling is the how to of insuring credit union relevance in a new century with new, […]