Fintech Lending Provider Guide

This 2.0 Guide is intended to show the state of fintech lending in the U.S. It should also offer some perspective about why outside fintech lenders represents a clear threat to credit unions, as well as how credit unions can leverage partnering fintechs to fight back.
The Credit Union Payments 2.0 Provider Guide

The way consumers interact with money—save it, spend it, and borrow it—is rapidly changing as advancing technology enhances the digital banking experience. Cashless transactions are growing in popularity and the digital payments market is quickly expanding to offer more options than ever before —creating opportunities for third-party fintechs to swoop in and take advantage. They […]
Open Banking Solutions and Credit Union Collections

For several years throughout the pandemic, delinquency rates were low. And by low, we mean low low. However, in 2022, we’re starting to see signs that delinquencies are charge-offs are increasing. Of course, there are numerous factors about why delinquencies are rising. And there are many ways that credit unions can support their members as […]
CXM for Credit Unions: What It Is and Why You Need It

After visiting a branch to discuss finances, one of your members decides they need a new product—let’s say it’s a credit card. They get home and go to your website to explore their options. After they find what they’re looking for, they begin the application process on your mobile app. But wait! Something goes wrong… […]
All Aboard the Fintech Service Bus: Accelerating Digital Transformation

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in fintech service bus strategies for credit unions. Several Brainstorm Event panelists suggested that credit unions are now technology providers. If that’s […]
Need Loans? New Proven Lending Strategies

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in fintech lending strategies for credit unions. Loans are the backbone of credit union income, yet fintech and neobank competitors are doing […]
Autonomous Banking Powered by AI-Based Tools

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in autonomous and AI-based banking technology. In this session, the expert panel discusses the advantages and limitations of AI and the role […]
Fintech Partnership and Consolidation

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in credit union and fintech partnerships and consolidation. An increasing number of credit unions are embracing fintech partnership. These partnerships are key […]
Crypto for Credit Unions: Blockchain, Crypto, and DeFi

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in credit union cryptocurrency, blockchain, and DeFi. Cryptocurrency is making an explosive entrance into the world of finance. However, it’s been around […]
5 Common Mobile UI/UX Mistakes in Credit Union Apps (with Examples)

Have you heard of the Dunning-Kruger Effect? It describes a tendency for people to misevaluate their own knowledge or competence on a subject. Experts underestimate themselves—and for laypersons to assume they know way more than they do.