The Credit Union Case for Rocket Mortgage® Partnerships
Rocket Mortgage is one of America’s largest and most recognized lenders1. Their digital lending journey and client experience are nearly unmatched in their field. Not surprisingly, credit unions—and CU 2.0—think of Rocket Mortgage as the competition. But might they make better partners? For a surprising number of credit unions, the answer might be “yes.” Read […]
Credit Union Financial Advisors Are Losing to TikTok (feat. Wellthi)
There are more than 141 million Millennials and Gen Zers. Gen Alpha is just coming into banking age now that youth accounts are taking off. This is a really, really big market. It’s nearly half of the United States’ population. And credit unions are doing a historically bad job of catering to them. In fact, […]
Financial Health, Organization, and LifeTidy: A Credit Union Opportunity
Should credit unions care about their members’ financial health? Should they provide any tools to help with it? If you answered “yes” to either of those questions, you should keep reading. If you answered “no,” then you should read this guide, change your mind, and then come back here and continue reading. Now, it’s time […]
What Is a Fintech Enablement Platform (and Why Would Credit Unions Want One?)
Credit unions have wide and varied technology needs. One credit union might be on the hunt for a product that another credit union deployed a decade ago. And those two products might end up totally different to suite their respective memberships. The result is that there’s no clear path toward digital transformation. And yet, the […]
AI vs AI: Effectiv’s Battle Against Fraud in Credit Unions
You can’t fight fire with fire, or so the saying goes. But in reality, there are niche cases where that is the exact prescription. As West Coasters, CU 2.0 is more than aware of that… But this isn’t about BCP or disaster recovery! This is about risk, fraud, and artificial intelligence (AI). Read on to […]
Nesting Gives Startup and Tech Employees a Modern Mortgage
Normally, credit unions don’t give mortgages to people with high debt-to-income ratios, small down payments, and short job tenure. But then “doctor loans” allowed leverage on high income and job security afforded medical professionals. But physicians aren’t the only professional group that now have assets directly linked to high ability to repay despite a lack […]
Sparrow Powers Credit Union Student Loans
Most credit unions don’t offer student loans and they don’t want to. Often, credit unions will point students towards a major national lender (i.e. Sallie Mae) in return for a small finder’s fee. This doesn’t give students many options or a good experience. Furthermore, it leaves a lot on the table for credit unions. There’s […]
Tailwind and Custom Software Development for Credit Unions
Credit unions are known for many things, such as member service, great rates, community involvement, and a lot of heart. Yet there’s a dark side, too. Heavy regulations, tight budget requirements, lighter staffing, and a lack of tailor-made solutions make for slower tech development and deployment than competitors. There may be a way around that. […]
Open Banking Solutions and Credit Union Collections
For several years throughout the pandemic, delinquency rates were low. And by low, we mean low low. However, in 2022, we’re starting to see signs that delinquencies are charge-offs are increasing. Of course, there are numerous factors about why delinquencies are rising. And there are many ways that credit unions can support their members as […]
CXM for Credit Unions: What It Is and Why You Need It
After visiting a branch to discuss finances, one of your members decides they need a new product—let’s say it’s a credit card. They get home and go to your website to explore their options. After they find what they’re looking for, they begin the application process on your mobile app. But wait! Something goes wrong… […]