Open Banking Solutions and Credit Union Collections

Open banking solutions fintech and credit union collections from cu 2.0

For several years throughout the pandemic, delinquency rates were low. And by low, we mean low low. However, in 2022, we’re starting to see signs that delinquencies are charge-offs are increasing. Of course, there are numerous factors about why delinquencies are rising. And there are many ways that credit unions can support their members as […]

CXM for Credit Unions: What It Is and Why You Need It

Credit union cxm with ovation cxmengine from cu 2.0

After visiting a branch to discuss finances, one of your members decides they need a new product—let’s say it’s a credit card. They get home and go to your website to explore their options. After they find what they’re looking for, they begin the application process on your mobile app. But wait! Something goes wrong… […]

Need Loans? New Proven Lending Strategies

Fintech lending strategies from homepace equipifi quilo total expert and cu 2.0

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in fintech lending strategies for credit unions. Loans are the backbone of credit union income, yet fintech and neobank competitors are doing […]

Autonomous Banking Powered by AI-Based Tools

Autonomous banking and self driving finance from otomo finn ai and cu 2.0

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in autonomous and AI-based banking technology. In this session, the expert panel discusses the advantages and limitations of AI and the role […]

Growing Your Direct Auto Loan Portfolio with Loanify

Grow your direct auto loan portfolio with loanify fintech cuso

How many direct auto loans do you preapprove for members? Yet, how many end up with dealer financing? Dealer financing is rarely the member’s best option. Financing is where the profit is, and you don’t want to lose it to used car dealerships. So, let’s dig into a new CUSO, Loanify, to see how they […]

Improving Credit Unions Rewards Programs

Improving credit union rewards programs with revenew

Like most Americans, I use rewards cards almost exclusively. Whether cash back, travel perks, or discounts at national and local businesses, I some of the money I spend to come right back to me.

What Credit Union Marketing Automation Is and Why It Matters

Here’s the problem: Digital marketing suffers from low conversion rates, an overabundance of tools and platforms, and poor transparency. Marketing automation platforms address all of those issues. Read on to learn more about what marketing automation is, how it works, and what it can do for your credit union. And, if you work at a […]

Total Expert partners with CU 2.0 to improve the credit union member experience

total expert cu 2.0 partnership announcement for credit unions

CU 2.0 and Total Expert partner to provide industry-leading marketing automation services to credit unions. The industry shift toward remote banking and omnichannel communications requires more robust, multifaceted connections with members. This partnership will provide new opportunities for credit unions to modernize their approach to serving members.