How to Fix Credit Union Call Center Inefficiencies
![Credit union conversational AI from Finn and CU 2.0](https://cu-2.com/wp-content/uploads/2022/09/Credit-union-conversational-AI-from-Finn-and-CU-2.0-1024x642.png)
Call centers are a necessary evil. Members call contact centers usually when they’re already upset or frustrated about something, and then they’re put through a slow, inefficient, and time-intensive resolution process.