How to Increase Credit Union Member Engagement
I’ve seen a few guides on how to boost credit union member engagement before. And you know what? I wasn’t impressed. They were a little technical and self-serving. Technical in that they listed things like “segment lists for content marketing,” and self-serving in that they sell content marketing services. Okay, maybe that’s a bit harsh. […]
CU 2.0 Fintech Friday: Vincere
It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with Vincere to discuss all things credit union, fintech, and digital innovation. This is our chance to chat with the people who push our industry forward. They bring new techniques, new technologies, and new points of view to the scene. (And we promise, we’ll try […]
CU 2.0 Podcast Episode 61: Allan Brown on the Digital Revolution in Banking, Live from Finastra Community Markets
Ask Allan Brown – a VP and GM, Digital Community Markets at Finastra – what keeps him up at night and his answer is simple: it’s trying to stay on top of the digital revolution that is transforming credit unions and community banks. Brown also is very optimistic. His belief: community institutions that partner with […]
Is Your Credit Union Bringing in Younger Members Yet?
Credit unions are filled with old people. That’s not a weird dig or hip slang that us younger generations use to insult things. Them’s just the facts. The average credit union account holder is 10 years older than the average bank account holder. And while it’s great that credit unions attract an uh, more worldly, […]
CU 2.0 Fintech Friday: Casatalune
It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with Castalune to discuss all things credit union, fintech, and digital innovation. If you’re unfamiliar with this series, here’s how it goes: we introduce qualified fintechs to curious credit unions. We limit ourselves to relevant technologies only! No shiny digital distractions that’ll make you wander […]
How Your Credit Union Can Save Money in 2020
There are countless opportunities for credit unions to spend money and improve services. But how about where they can save money and do the same? We’ve put together a quick introduction to a few cost-cutting services for credit unions. As a bonus, they all provide opportunities to improve your products or services. So, if you […]
CU 2.0 Podcast 60: Mike Hatch on Core Systems, Live from Finastra Community Markets
Name the single most important IT system in your credit union. Spoiler alert: it’s not your core. Not anymore. Who says that? Mike Hatch, a VP and national sales manager at Finastra, and a core expert. Hatch knows the core is crucial but he also believes that it’s the institution’s digital orientation that will shape […]
One Way to Reduce New Member Churn at Your Credit Union
It can be hard to bring in new members to credit unions. And the reality is, that difficulty can be measured in dollars. Member acquisition costs can add up quickly. So, it’s critical to keep new members once you get them. Unfortunately, there’s no secret formula to reducing new member churn. Or is there?
CU 2.0 Fintech Friday: Wunderite
It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with Wunderite to discuss all things credit union, fintech, and digital innovation. (Hopefully we won’t discuss any digital distractions for CEOs…) Have you ordered anything online in the last year? In case you haven’t, here’s a little preview of what you can expect:
Millennials and Gen Z Don’t Know What Credit Unions Are
Okay, let’s start this out with a major caveat: Most young people don’t have a good understanding of the financial world. Ask them to tell you what APR stands for. Or the difference between renting and leasing. Or how credit scoring works. Many will answer competently, but most will not. So, take this will a […]