Death of a Member? The Best Solutions for Credit Unions
A percentage of credit union members pass away each year. Their accounts close and their assets transfer to inheritors. On top of grief, inheritors deal with the logistical nightmare of financial paperwork. This is not the most comfortable topic to discuss, but it’s still incredibly important. Read on to see how your credit union can […]
Retaining Deposits After Member Retirement (ft. Silvur)
Much ado is already being made about the great generational wealth transfer on the horizon. We’ve made some ado of it ourselves. But before the big wealth transfer even, there’s another one on the horizon: Retirees dramatically consolidate their FI relationships as they enter retirement because they want to simplify their lives and hold onto […]
Balancing Stronger Security with Member Experience
Two monumental figures loom large these days: $4 billion in consumer identity protection costs (like LifeLock), and a whopping $40 billion institutional burden to cover the fraud, and that doesn’t even include the cost of cybersecurity to combat fraud. So how do credit unions continue to add layers of security without also adding more complexity […]
2023: My Year in Review for Credit Union AI
By Kirk Drake In the rollercoaster realm of fintech, 2023 has been less of a gentle carousel and more of a loop-the-loop thrill ride. While my 2020 tome Financial: Helping Financial Executives Prepare for an Artificial World covered ChatGPT, even my crystal ball didn’t foresee the speed of AI developments in 2023. This year, AI […]
Calque and the Credit Union Trade-In Mortgage
Sometimes, a member wants to buy a new home. But before they can afford one, they need to sell their existing one. Their new mortgage is contingent on a home sale. So, what does your credit union do? There are a couple of options, usually starting with “nothing” and ending with “bridge loan.” But Calque […]
Cinchy Wants to Change Credit Union Data by Liberating It
Let’s talk data liberation. And don’t worry, we’ll try to make this accessible and relevant for people who aren’t CIOs! Sometimes, a fintech comes along and changes the entire way we think about something. That’s what Cinchy is doing with credit union data. Apologies in advance for anything remedial. We think it’ll be worth it […]
The Best New Credit Union Core Software with Fintech-Friendly Values
The credit union world is getting faster paced, like it or not. AI—and the slew of new fintech solutions powered by it—calls for nimble, tech-ready architecture to support it. Legacy cores, while dependable, often lack the agility needed to keep up with the rapid evolution of fintech. That is, unless you love waiting a year […]
What Is a Fintech Enablement Platform (and Why Would Credit Unions Want One?)
Credit unions have wide and varied technology needs. One credit union might be on the hunt for a product that another credit union deployed a decade ago. And those two products might end up totally different to suite their respective memberships. The result is that there’s no clear path toward digital transformation. And yet, the […]
The Synergistic Power of CUCopilot and MS Copilot: A Game-Changer in Credit Union Operations
By Kirk Drake In the world of financial technology, especially within the credit union sector, navigating the maze of tools and platforms can be both an opportunity and a challenge. Today, we’re diving into why your credit union should not only use MS Copilot but also think about integrating it with CUCopilot. The value here […]
Credit Union Wealth Services and Investment Management Guide
Download the full guide here. This 2.0 Guide is intended to show the state of investment services providers and how they help credit unions provide wealth-building options for their members. It should also offer some perspective about why digital investment platforms are necessary for credit unions to compete with fintech and big bank providers. Wealth […]