Tokenization and the Value of Very Good Security for Credit Unions
In survey after survey, security tops the list of consumer priorities for digital banking technology. It beats convenience, UI/UX, and error-free functionality every time.
Quilo, Market Trends, and Credit Union Installment Loans
Fintechs powered 49% of personal loans in 2019. With the rise of Buy Now, Pay Later (BNPL) and Earned Wage Access (EWA), that number has certainly increased.
A Buy Now, Pay Later Provider Review for Credit Unions
Typically, Buy Now, Pay Later (BNPL) is an option that allows consumers to make installment payments on purchases over $100. There’s a quickly growing demand for it.
Support Fintech and Vendor Solutions Better with SD-WAN
Our drive to focus on the technologies that drive credit unions forward and increase their market share has a downside:
Datava and the Power of Personalization
Credit unions used to differentiate through the member experience. When members walked into the branch, they were greeted by name with a smile. They got the best rates and terms.
How to Fix Credit Union Call Center Inefficiencies
Call centers are a necessary evil. Members call contact centers usually when they’re already upset or frustrated about something, and then they’re put through a slow, inefficient, and time-intensive resolution process.
Business Messaging, Credit Unions, and Connecting with Members
In the credit union industry, everything should come back to serving members. If you’re not doing that, then what’s the point?
Buy Now, Pay Later (BNPL) and Credit Unions
Buy Now, Pay Later (BNPL) is the biggest payments trend that credit unions aren’t using. That needs to change ASAP.
10 Best Practices for Credit Union Patch Management
After several years of doing it ourselves, my partner and I broke down…
Array Is the Fintech Turning Indirect, “Single-Service” Members into “Real” Ones
What percentage of your members have only a checking/share draft account? How many members have indirect auto loans through you, but nothing else?