How to Be a Borrower-First Mortgage Servicer

Taking out a home loan is a big step for anyone. As a credit union, you provide personal, community level service that other financial institutions can’t. You probably want your members’ mortgage lending experience to feel as personal as the rest of your interactions.

Responsible Lending Options and Member Financial Health

If you make a good salary and feel comfortable with your job security, then you’re very much in the minority in America. For most, the American dream is just that: a dream. The fact is that nearly 4 in 5 people are living paycheck to paycheck right now.

Are Payday Alternative Loans Part of Member Financial Health?

A surprising percentage of the U.S. population needs short-term credit. Yearly, more than ten million households use these small dollar loans (usually “payday loans” or Payday Loan Alternatives (PALs)). These loans may be critically important financial health services for struggling members. Most people use them to manage recurring costs. About a sixth of borrowers use […]