AI Predictions for Credit Unions in 2026
These are our least-spicy AI predictions for credit unions in 2026. Nothing here requires a crystal ball or a huge leap of faith. These predictions are about trends already in motion that will (probably) become unavoidable by year-end. But here’s perhaps our spiciest take, and it’s not even on the list: AI represents a larger […]
Credit Union Technology Trends in 2026
What are credit union executives prioritizing in the next two years? If you’re a credit union executive, you know the drill. The industry is always shifting, and the list of priorities can feel a mile long. You’ve got to manage risk, attract new members, keep the lights on, and somehow find time to plan for […]
Which Credit Union Jobs Are in Danger of Being Automated by AI?
As credit unions evaluated AI in recent years, the buzz around job automation shifted from hopeful to urgent. When the original post ran in 2022, AI was still emerging. Now, in 2025, advanced AI tools are part of everyday workflows—even in slower‑adopting sectors like ours. It’s time to revisit which roles are changing…and what you […]
7 Wild Ripple Effects After Trump’s NCUA Purge
Quick recap for the folks in the cheap seats: On April 16, President Trump yeeted (technical term) the two Democratic directors off the NCUA board, leaving one very lonely Republican sitting in the command chair of a $2.3 trillion credit‑union Death Star. Cue speculation that we’re headed for an NCUA–FDIC wedding, a CFPB coma, and a Powell‑shaped vacancy at […]
Credit Unions, Gen Z, and Harness Giving
Quick note—the premise of this blog is based on Gen Z, but the fintech in question—Harness FI, connected to Harness Giving through its parent company Harness—isn’t built around Gen Z appeal. Millennial and Gen Z loyalty is not easily earned. Politically involved and environmentally conscious, these younger generations have high standards for companies. At the […]
2021 Fintech 2.0 Awards
Each year, CU 2.0 recognizes fintechs that have improved credit union technology and the member experience. For our first annual awards in 2021, we honor fintechs in 3 areas: Mobile banking experience; Conversational banking; and Member-facing technology. We’ll discuss what each category means and why we chose it. The links above point to our deeper […]
Are Credit Unions Missing a Huge Opportunity to Lead the Charge to Reform NSF/Overdraft Fees?
I remember distinctly the pit in my stomach the first time I overdrew my bank account. I was 16 and working as a bank as I prepped to start a high school bank. It was highly embarrassing and humbling. I was a teller. I was supposed to know how to reconcile my checkbook. I was […]
Selling 101: Do Credit Unions and Selling Play Well Together?
Credit union profitability is sliding downward. One consultant, Megan Cummins at Fiserv-owned Raddon Performance Analytics, insists that the fix is to nurture a sales culture within them.
Digital Only Banks Rising
New research out of Juniper smacks most credit union leaders in the face. That’s because 50% of us now say we would consider switching to a digital-only bank. Indeed, many households already are actively contemplating a move to a digital-only bank.
Opening a Credit Union Account During a Pandemic
I moved away from my college town about a year ago, but I was still clinging on to my old credit union account because the thought of transferring my bills, direct deposit, and savings filled me with dread. I had not even considered transferring until I bought a used bike in person, where I had […]