Non-Interest Income (and How Fintechs Can Help)

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at new opportunities for non-interest income for credit unions (and where fintechs are providing a lift). As noted in the panel, credit unions survive by […]
2021 Fintech 2.0 Awards

Each year, CU 2.0 recognizes fintechs that have improved credit union technology and the member experience. For our first annual awards in 2021, we honor fintechs in 3 areas: Mobile banking experience; Conversational banking; and Member-facing technology. We’ll discuss what each category means and why we chose it. The links above point to our deeper […]
Are Credit Unions Missing a Huge Opportunity to Lead the Charge to Reform NSF/Overdraft Fees?

I remember distinctly the pit in my stomach the first time I overdrew my bank account. I was 16 and working as a bank as I prepped to start a high school bank. It was highly embarrassing and humbling. I was a teller. I was supposed to know how to reconcile my checkbook. I was […]
CU 2.0 Episode 155 Tony Hernandez DCUC on the AACUC CCEP (Initials Decoded Below) DEI 2021 1

Now don’t you wish you had a magic decoder ring? There’s an alphabet soup in the podcast title. Let me decipher.
Credit Unions, Cryptocurrency, and Card Rewards

Most financial institutions have been slow on the uptake when it comes to cryptocurrency. It’s still a relatively new technology and represents a definite risk. But there might also be risk in steering clear much longer.
PSCU’s 2021 Virtual Member Forum Put a Touch of ‘Magic’ on Digital Innovations

By W.B. King Originally published by Finopotamus – Fintech News for Hungry CUs From words of encouragement by keynote speaker and NBA legend Earvin “Magic” Johnson to discussions on human-centric brands, digital natives, fraud protection and technology investment opportunities, the 2021 PSCU Virtual Member Forum provided actionable insights.
Kirk Drake’s New Book ‘FinAncIal’ Investigates Artificial Intelligence in the Credit Union Space

By W.B. King Originally published by Finopotamus – Fintech News for Hungry CUs While most credit unions are using machine learning (ML) and artificial intelligence (AI) in some form, the industry lacks a cohesive strategy. This premise is among themes covered in FinAncIal: Helping Financial Services Executives Prepare for an Artificial World, a new book […]
Selling 101: Do Credit Unions and Selling Play Well Together?

Credit union profitability is sliding downward. One consultant, Megan Cummins at Fiserv-owned Raddon Performance Analytics, insists that the fix is to nurture a sales culture within them.
Sontiq Acquires Fintech Provider Breach Clarity

Sontiq Adds Nationally Known Fraud, Banking and AI Experts to Lead Company’s Data Breach and Financial Fraud Protection Initiatives Boston, Mass. — March 9, 2021 — Sontiq, the leader in intelligent identity security (IIS), today announced it has acquired award-winning data breach intelligence fintech Breach Clarity. As a result of the acquisition, Sontiq’s products – IdentityForce, […]
Digital Only Banks Rising

New research out of Juniper smacks most credit union leaders in the face. That’s because 50% of us now say we would consider switching to a digital-only bank. Indeed, many households already are actively contemplating a move to a digital-only bank.