It’s not exactly news to say that California is dealing with a housing crisis. For decades, housing demand in the Golden State has outpaced supply, particularly in its major cities and suburbs. Local opposition to housing growth and restrictive zoning codes have made it challenging for builders to meet housing demand – and the result […]
What is your take on the barrage of fintechs today? There seems to be an app for everything, a software as a service, a product as a service, a solution as a service, and even a Chief XXX Officer as a service.
The mobile app is your brand’s new front door. Your app’s UI and UX are the ambiance of your flagship mobile branch. Credit unions invest millions of dollars to ensure the in-branch experience is welcoming, beautiful, and frictionless. It’s about time the same level of care, attention, and resources are allocated to the mobile app.
Have you heard of the Dunning-Kruger Effect? It describes a tendency for people to misevaluate their own knowledge or competence on a subject. Experts underestimate themselves—and for laypersons to assume they know way more than they do.
Digital transformation was a buzzword and a growing trend in 2019. In 2021, it’s necessary for survival. And while we may be tempted to say, “what a difference a year makes,” even 2020 can’t be blamed entirely for the massive shift in consumer behavior that had already taken root. At this point, the majority of […]
This article by Loraine Lawson originally featured in Banking Automation News. It also appeared on Finn AI’s website. We’re happy to share it now! Truist Financial’s workplace financial wellness division is expanding the capabilities of its artificial intelligence-driven chatbot this month, launching phase two of the specialized virtual assistant, which so far is running an 80% correct […]
By Dylan Bloniarz, soon-to-be graduate from St. Edwards University’s Master’s program in Digital Marketing and Data Analytics. This blog is about credit union web design. He is currently redesigning his credit union’s website. You may find the original post here. Consumers are constantly evolving expectations from their financial institutions – especially so over these last few […]
By Dylan Bloniarz, soon-to-be graduate from St. Edwards University’s Master’s program in Digital Marketing and Data Analytics. This blog is about credit union web design. He is currently redesigning his credit union’s website. You may find the original post here. Taking on the project of a website redesign is not an easy task, no matter the […]
Banking habits are changing. Consequently, the way banking services are provided must change. This Checking 2.0 Guide will give you context and insight about market trends, consumer behavior, and peer benchmarks. By the end of the guide, you should have a better understanding of the direction that checking accounts might take (or are already taking)—and […]
Credit union credit card rewards can and should be a big draw. That goes for debit card rewards, too. The best way to get someone to use your card is to incentivize that use.