CU 2.0 sponsor
Customers are changing faster than ever. Your customer engagement strategy must evolve too.
Statflo is the leading compliant one-to-one business messaging platform that enables businesses to have meaningful, two-way conversations with their customers over their preferred medium. With seamless integrations to existing systems, rich sendable content, and multi-channel messaging, customer-facing teams have all the tools and context they need in a single platform to engage, retain, and grow their customer base.
Statflo keeps financial institutions connected to their customers or members through direct messaging (such as text/SMS). Their platform is built on an industry-leading compliance engine that ensures all communications meet legal, security, and brand obligations.
While many forms of communication go unread, Statflo leans into direct, two-way messaging. Consumer engagement trends reveal why this approach is key:
- 95% of SMS messages from businesses are read within 3 minutes of being sent;
- 89% of shoppers want two-way messaging with brands via text or messaging;
- 59% of consumers say personalized engagement is very important to winning their business; and
- Text messaging drives higher ROI and outperforms email and voicemail by 5X.
Statflo also offers powerful analytics, segmentation, and reporting. They’re currently deployed at hundreds of banks and credit unions throughout the U.S. and Canada, making them the leading text management system for financial institutions.