Autonomous Banking Powered by AI-Based Tools

This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in autonomous and AI-based banking technology.

In this session, the expert panel discusses the advantages and limitations of AI and the role it could play in bringing the concept of fully autonomous banking to reality. Continue reading “Autonomous Banking Powered by AI-Based Tools”

AI Case Study: QCash

This is an excerpt from FinAncIal: Helping Financial Executives Prepare for an Artificial WorldGrab your copy here!

This case study covers the leading player in AI-based small-dollar lending for credit unions, QCash.

Stay tuned to the CU 2.0 blog while we feature more excerpts from our financial guide to AI!

Purveyors of short‑term credit and small‑dollar loans have gotten an understandably bad rap in the last couple decades. And it makes sense—before regulations, some interest rates on these loans went as high as 1,000%. Even today, short‑term loan interest rates climb over 600% in some states. In many ways, the reputation that short‑term credit earned was, well, earned. But it doesn’t have to be that way. And frankly, it shouldn’t be.

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Kirk Drake’s New Book ‘FinAncIal’ Investigates Artificial Intelligence in the Credit Union Space

By W.B. King

Originally published by Finopotamus – Fintech News for Hungry CUs

While most credit unions are using machine learning (ML) and artificial intelligence (AI) in some form, the industry lacks a cohesive strategy. This premise is among themes covered in FinAncIal: Helping Financial Services Executives Prepare for an Artificial World, a new book by Ongoing Operations’ CEO Kirk Drake.

Continue reading “Kirk Drake’s New Book ‘FinAncIal’ Investigates Artificial Intelligence in the Credit Union Space”

AI Case Studies: Posh Technologies

This is an excerpt from FinAncIal: Helping Financial Executives Prepare for an Artificial World. Grab your copy here!

This case study covers the leading player in AI-based credit union chatbots. Posh Technologies’ conversational AI includes capabilities for web, SMS, social, mobile, IVR, and home digital assistants, such as Amazon Echo and Google Home.

Stay tuned to the CU 2.0 blog while we feature more excerpts from our financial guide to AI!

Continue reading “AI Case Studies: Posh Technologies”