CU 2.0 Podcast: Series 13 -AI for Credit Unions
It’s the Credit Union podcast! CU 2.0 is excited to bring you the thirteenth in a series of podcasts from Robert McGarvey. Welcome to the CU 2.0 Podcast, regular interviews with credit union leaders, thinkers, movers, shakers and more. Today’s topic is talking about the real credit union mission. Welcome to AI, Part 1 in the CU2.0 Podcast series. Next […]
When the Credit Union “Human Advantage” Adds Up to Zilch
By Robert McGarvey For CU2.0 Ask credit union senior executives how they plan to beat banks and – I have heard this every time I have asked – they say “our people.” They elaborate that their people are good, kind, caring credit union people, from the community, and this will be the deciding weaponry in […]
Must a Credit Union Hop on the AI Train?
By Robert McGarvey for Credit Union 2.0 Short answer to the question posed in the headline: yes. More nuanced answer: Yes but slowly, deliberately. Right now, AI – artificial intelligence – is the hot buzzword in fintech circles. AI means using a computer’s brains to do tasks that traditionally have been done by people, […]
Chatbots – A Gimmick? Or Can They Add Real Value For Your Members?
By Amy McCaughey Go on almost any financial institution’s website, and you are likely to encounter some sort of chatbot. As artificial intelligence (AI) becomes more and more ingrained in our lives, it is a good time to take a step back and ask ourselves, is AI really useful? A chatbot is a form of […]